Camosun Story #90: Nik

Nik is an instructor in Culinary Arts at Camosun, specifically working with the apprenticeship and foundation programs, and now the E-pprentice program.  Nik was pointed out to me by a colleague as he is integrating self-reflection practices into the E-pprentice program (the online version of the apprenticeship program), practices that are not typically found in trades programs. I was intrigued, and very happy when he agreed to talk to me.

Nik finished his Red Seal in 1994/95, then moved to Europe for 18 years. When he returned to Canada, to his surprise, his instructor during his apprenticeship at Camosun in 1995 lined him up with a term appointment at Camosun, which became continuing in 2012, teaching the foundation and apprenticeship programs. When the E-pprentice instructor, Gilbert Noussitou, retired a few years back, Nik was asked to take over that program. “It was daunting at first,” Nik said, and as he began to teach the course, a quote from John Dewey, which he had heard while working on the Provincial Instructor Diploma Program (PIDP), stood out to him: We do not learn from experience. We learn from reflecting on the experience. Reflecting on learning was what was missing from the E-pprentice program. “We were struggling with student engagement, buy-in and ownership of learning.” But Monique Brewer, then in Applied Learning, understood what he was trying to do and agreed to help.

Nik worked with Monique and Robin Fast from CETL to develop a critical reflection framework for the E-pprentice course, which incorporated STAR (Situation, Task, Action, Result) and SMART (Specific Measurable, Attainable, Relevant, Timely) goals into the course revision plan, because “at the end of the day, we want students to develop metacognitive skills to promote self awareness and continuous learning.”

The original document outlining the assignment was complex, so Nik and his colleagues worked with Patricia and Kristina from E-learning, and the Multilingual Support Specialists (MSS) group to make it more accessible for students. “We started with a professional interview, due within the first two weeks of the course. Why a professional interview? Well, we wanted students to identify why they’re in the program, where they’re going, and how they’re going to get there. And what better way to think about that than to talk to someone in the industry. We gave them options for questions to ask, depending on what was important to them – work life balance, progression, etc., and created an overview and instructions,” which framed the reflection and self assessment components around the 5Rs Reflective Writing Scale (Bain et al., 2002), Reporting, Responding, Relating, Reasoning, and Restructuring. Then they created a rubric and a feedback tool for the assignment and were good to go. Nik now considers this to be the most important assignment in the course.

While Nik had originally created four reflective assignments, he decided in the end to integrate just three of them into the course.  “I wanted to incorporate the interview because that would set the stage for success. The “SMART goal setting assignment gives students a framework to set and take ownership of their professional development goals for success in the program and culinary industry. The STAR story framework helps them to reflect on their skill growth throughout the program and articulate it to future employers.”

In addition to adding the reflective assignments, Nik worked (with Kristina) to create instructions for the course as a whole to make sure all the content and assignments were clear for all students, revised the content so it is in HTML format and easily accessible in D2L. He is, however, satisfied with what he has done to support students to own their own learning.  “That’s what our idea was: to give students the opportunity to explore and stretch and to try new things, because that allows students to excel and build employability skills.

Culinary Arts has agreed to share the developed assignments with whomever in the college community would like to use them. They have been developed in a way that is easily transferable to other trades. Please reach out to CETL if you have questions or would like to talk to Nik more about his work.

 

Camosun Story #89: Joanne

Joanne is a faculty member, for the second time around, now teaching in the Management & Human Resource Leadership program area.  She first started at Camosun in 1992, working as an instructional assistant for the then Hotel and Restaurant Management program. In 1998, she was asked to teach a computing class for the hospitality students and said, “I’ve been in the classroom all my life, earning my accounting designation at 42, finishing my master’s degree at 52. But when I walked into a classroom as an instructor, I knew instantly that was what I wanted to do.” But Joanne decided she still had some work to do on her own career. “I left Camosun in 2003, and I said I’ll be back in ten years – I’m going to develop my career and do some great things, then I’m going to bring those back to the classroom.”

Joanne worked in hotels in finance for several years, then decided to move on from accounting. “I completed my master’s in leadership and transitioned over to operations, and I loved being a director of operations. Eight departments with 200 staff reporting to me – it was dynamic and crazy.” Then, on March 1, 2020, Joanne went to the Delta Whistler Suites as Interim General Manager. “We all know what happened two weeks after that: the whole world fell apart, and the hotel industry was devastated. I couldn’t leave the team without a general manager during a global pandemic, so I stayed there for 2020 and guided that team through the pandemic, which was the hardest year of my life.”

When Joanne returned to Victoria at the end of 2020, she decided it was time to return to the classroom. A role came up in the leadership program at Camosun, and in the fall of 2021, Joanne started teaching full-time. “This is the icing on the cake of my career. I’m so happy to be here and love every minute in the classroom. Students tell me, your stories are what make it all come to life. It took me 18 years instead of 10, but I’m back and I’m sharing what I know and how the curriculum relates to real life.”

Today, Joanne teachers Introduction to Management and Operations Management courses. “Intro to Management is a holistic look at management leadership and organizations. The first-year students in that course are a little shell shocked, but I like to bring life to organizations and encourage them to analyze organizations so they can learn from both the bad and the good. In operations management, students evaluate an organization in the community and apply the theory to that organization, then they complete a capstone group project and present it back to the class.” But Joanne’s favourite class to teach is Leading in Diverse Environments. “In this course, students develop their ability to understand their biases, and to change the lens through which they see the world because the future leaders of organizations need to provide a safe place for people to come and be their whole selves.” Joanne says it’s an impactful course full of deep, awkward, uncomfortable conversations where she shares stories from her personal life and where everyone learns from each other.

I wondered about the classroom diversity in Joanne’s favourite course, and she told me that last year, 100% of the students were from elsewhere. “Because we’re studying how people view things differently, I specifically put them into diverse groups based on where they’re from, and those groups stay together for the whole term. Students tell me they’ve made connections they never would have, and they had no idea people had such varied opinions about such simple things. We talk about religion. We talk about gender. We talk about age, stereotypes, humor, power – everything.” Joanne celebrates diversity in all of her classes. “I’m teaching future leaders, so I encourage them to embrace diversity for their future businesses. We all have a bias toward people who are like us, but when you’re recruiting, you need to consider people who look different, who bring a different approach, and be aware of your own biases.”

I asked Joanne what she enjoys most about teaching. “I enjoy it all. I enjoy learning from the students. I enjoy facilitating a learning environment. I say right up front, you’re not going to learn it all from me – you’re going to learn from each other, and I love the discussions and sharing of perspectives. I’ve had students who were architects, veterinarians, career counselors, engineers – you name it. And they have all had experience that I don’t have. When students can bring their own practice to the classroom, that’s huge for me.”

I knew that COVID had had an impact on Joanne’s work life, but I wondered if she noticed changes in teaching from her first time around at Camosun to now. “The hospitality program I taught in originally was very collaborative, but I classes were lecture focused. But now, many of my colleagues are supporting flexible delivery where students can either come to class in-person or participate through D2L. What I see now is instructors who’ve tried new things because they were forced to during the pandemic, and continuing with those things because they are working. And I definitely see more flexibility to try things and see what might happen.” For Joanne, coming back to Camosun, tools like D2L were new to her but she has been thankful for the support she had from eLearning. “Now I think I can shake things up a bit, make my classes a little more innovative with technology, and find cool ways to engage the students. There are no limits now because the pandemic busted up all the norms.”

I wondered if Joanne had any fond memories from her years of teaching. “My memories are mostly around the connections with the students, but one that stands out for me involved one of my students from Africa. This student felt safe enough in our classroom to talk about some of the racism that she experienced when she first came to Victoria which was a shock for many people in the class, and we had a good conversation about it. One student from Mexico said he had never experienced any of this and didn’t understand what was happening for her. So, we had this profound discussion about white-passing, and the students really got it. For me, it’s those aha moments – those moments when we can expand a student’s lens – that are profound for me. My students have told me that the leading in diverse environments course profoundly changed how they walk through the world. Now they look at every crowd they’re in, every room they’re in, and look for diversity, which gets straight to my soul, because I always tell them on the first day that if by the end of this semester they take a beat before they act on their biases, I’ve done my job.”

My final question for Joanne was what kind of advice she might have for new instructors at Camosun. “Partner with someone in CETL who can work through your courses with you. Then I would say, lean on your fellow faculty and ask questions.” In fact, Joanne’s department has a buddy system for new faculty members coming in. “I was a buddy for the first time this year to a new faculty member coming in to teach BUS 150. It was an eye-opener realizing how many things they need to learn – from how Camosun works, to how to use D2L, to how courses are delivered. And since I was teaching the same course, I took pictures of my class whiteboard, sometimes to show him an exercise that was great, and other times when it bombed and to recommend he try something else. That buddy system our chair set up is brilliant.” And perhaps something every department should start up!

Camosun Story #88: Nicole

“Nicole is a phenomenal professor. Not only does she know the material, but she makes it relevant with real world examples. She brings in examples from her own days in the field and also cutting-edge archeological research and techniques. She is engaging and professional, but cares for all her students. She makes extra effort for those of us that are registered with CAL. She deserves this award because she exemplifies the best in teaching and caring.” 

Nicole, a recipient of a Teacher Recognition Award last spring, has been a faculty member at Camosun College for 22 years. When she started, she had no formal teaching experience, but after 22 years she still loves what she does and says it continues to be challenging, interesting, and rewarding. 

Nicole started out as a field archeologist. “I completed my undergrad at the University of British Columbia, then did three field seasons in Belize, living in a tent in the middle of the jungle. While I was in graduate school at the University of Colorado, I did consultant archaeology for a large company that sent me all over Arizona, New Mexico, parts of Southern Utah, to get dirt under my fingernails” which is where her love for applied learning was born. And Nicole loves that applied learning has become a focus at Camosun. “My experience with students over the years confirms for me how valuable applied learning is because while some students are not as strong in traditional academia, if you give them an opportunity to apply what they’re learning, more students will become engaged in their learning. It’s a lot more work to teach that way, but it’s also a lot of fun to see students proud of what they’re able to do, and what a great opportunity for them to feel pride in their work and to share it with family and friends and the public.” 

Nicole teaches all the archaeology courses within the Anthropology department at Camosun, including an applied field program that she had just wrapped up ten days before we spoke. “I also I teach Introduction to Anthropology which for many, many years has been part of the Indigenous Studies program. I’ve been proud to have been able to Indigenize that content and to Indigenize the way I approach teaching in general because of all the amazing guidance I’ve received from my Indigenous colleagues and from our Elders.” She also teaches a food anthropology course. “I don’t have an academic background in food anthropology, but because that topic was starting to take over more and more of my existing classes, in 2012, I launched its own course.” The food anthropology course allows students to examine history, identity, sustainability, and globalization, but opened the door for Nicole to integrate applied learning. “I created opportunities for students to eat edible insects, for example, and to come face to face with how cultures determine what we think is ‘food’ and what we think is ‘gross.’” Then in 2018, Nicole started teaching an anthropology of death class. “This has been a profound professional and personal experience for me, as I have an opportunity to walk along with people at different stages of their lives – from 18-year-olds to retirees; most people in our culture are both interested in and terrified of death and we tend to live in death avoidance, but in the end we’re all mortal. This course has been an amazing experience for me to learn alongside my students, and while it’s very academic, it’s also profoundly personal.” The Anthropology of Death course partners with the Royal BC Museum, which Nicole says is an excellent opportunity to celebrate being a community college and part of our community. “Bringing what we do out of the classroom and having students teach is a really great way for them to cement their learning.” 

What Nicole has discovered in the Anthropology of Death course is that “the more time you spend talking about death, the more time you are actually talking about life. Many of the students are just starting to think about mortality, and I’ve had some amazing experiences where students will tell me about how they were able to use the skills they learned in my class to help a loved one have a good death. To have somebody want to share that with me is very special.” But they also do some fun things in that class. “We did a mock Egyptian funeral in 2018 when the Egypt exhibit was at the Royal BC Museum, renting a coffin from the Victoria Operatic Society and everything. It was a ton of work, and it was crazy fun. We can’t do that if I’m just having students read something or watch a video.” This year, Nicole says the museum has already reached out to her for a partnership in conjunction with their Stonehenge exhibit. “It’s great exposure for the college and promotes what the College says we’re all about in terms of applied learning and being engaged with our community.” 

I then turned to Nicole’s field work program, knowing how passionate she is about it. “The program has been offered since 2008, and this year we ran it over an intensive ten-day period which captured a different group of students. The program is designed to build an applied skill set you don’t normally get from traditional academic archeology field schools.” For some background, Nicole told me that 90% of archaeology is consultant-based here in North America, meaning that the work is done in the context of development to uphold heritage legislation. “Creating a safe place to learn is really what this applied program is all about, giving students a chance to build applied skills that will make them more desirable in a field setting. I developed this program in partnership with the Archaeology Branch of the BC provincial government, so students receive both a credential from the college and a certificate through the Archaeology Branch.” In addition, half of the program time is dedicated towards an applied project in partnership with an Indigenous community. “Students are not just learning how to take field notes or use a compass. They are also learning about cultural protocols and building respectful relationships.” 

In 2024, for the ten-day version of the program, Nicole co-facilitated with Tommy Happynook, a hereditary leader from the Huu-ay-aht Nation located out of Bamfield who has his PhD in anthropology and is a faculty member at UVic. “It was a three-way partnership between me (Camosun,) Tommy (UVic), and the Huu-ay-aht Nation who hosted us. We first had three intensive days here in town, then we spent five nights camping out in Huu-ay-aht territory just outside of Bamfield. The Nation rolled out the red carpet for us and our students interacted with some of the people working in the Huu-ay-aht Nation’s Lands department. We were able to teach not just from a Western archaeology perspective, but also from a Nuu-chah-nulth perspective with Tommy providing his cultural lens. The Nation had asked us to work with them to help inform their visioning process to build thoughtful economic development. So, the students felt like they were doing something valuable, and they were able to learn by doing in a space where they could make mistakes and learn from them. We had two full field days crashing through the bushes experiencing things that can’t be replicated in a classroom. It was really intensive, and it was a lot of fun.” Nicole notes that when students work in community, the bar is set higher for them. “They put in a lot more work, and then are glowing because they are so incredibly proud of what they’ve been able to do.” Experiences like this make Nicole proud to be working at a community college. “We have opportunities to do exceptional things, we contribute to our community, and experts from our community teach us all kinds of things through our partnerships with them.” And including students in those relationships is something Nicole loves. “When we think about what we want students to take away from post-secondary learning, I’m not just teaching anthropology. I’m teaching students how to work together and build community.” So, Nicole says, we need to continue to integrate opportunities that take more time, take more resourcing, cost more money, because those things, for our students, are transformative. 

Knowing how much Nicole enjoys being with her students in person, I wondered how moving online during COVID affected her teaching. “For my own sake, I needed to think about the opportunities that were presented, rather than all the things that we couldn’t do. For example, I use edible teaching aids in my food anthropology course, bringing in something for the students to eat every single class. During COVID, I put together teaching kits in mason jars with everything labeled for the weeks. One week we did a chocolate tasting, so I included three different chocolates. We did an olive oil tasting, so I included vials of olive oil. Then, after learning how to make sourdough started over the holidays I made a video teaching students how to make their own sourdough starter and about two thirds of the way through the course we had a bread night. I taught them about social, political, and economic complexity through the lens of wheat, and we discussed the domestication of wheat and the importance of bread. And at the same time, I taught them how to make dough and cook their bread. Then everybody shared pictures of their bread. That was really cool, and I still have bread night even though we are back in person.”  

Nicole also finds opportunities to engage with other departments at the college. After we returned to in-person learning, “Chef David Lang helped us with bread night, inviting us to the Culinary Arts space so we could use their big ovens. I connected with my colleagues in Visual Arts who gave me clay for the students to make their own bread stamps inspired by Roman period stamps. Last year, in my Introduction to Anthropology course, we learned about acorns from a Knowledge Keeper who shared teachings about collecting acorns. We gathered acorns here on Campus, we weighed them, we learned what makes a good acorn and why, and we learned how to process them and how much work that is. Then we tried making a few different foods from the acorn flour, and ate it at the Pit Cook, which was great fun”.  

Nicole had already shared so many amazing memories, but I could not resist asking if she had any others that stood out to her over her years of teaching. “When we did the Egypt the Mock Egyptian funeral at the Museum, I was interviewed by CFAX someone who listened to my interview was upset enough by what I had said to email me. This person said they took offense to me using the words death and fun in the same sentence because death is not fun, it is morbid.” The next day in class, while students were excitedly preparing for the mock funeral, Nicole asked them for their opinion about the email. “It was such an interesting conversation because they said the class was both fun and a safe way to think about something scary. Then the person who sent the email came to the event and peppered the students with questions. Later they told me how they tried to educate her about death literacy, and I thought, my work here is done. Seeing students engaged in their own learning is a real honour.” 

And as always, my final question for Nicole was about what advice she might have for new instructors at Camosun. “Don’t be afraid to say, ‘I don’t know’ and to circle back when you do. Students appreciate knowing that we are humans. Also, bring your own expertise into the class – students love hearing stories. And don’t be afraid to ask for help, from colleagues, from CETL, from guest lecturers. It’s a learning process, and can be overwhelming but lean into your strengths, have fun learning, ask lots of questions, and above all, build community with your students.” 

Camosun Story #87: Cyrus

“We are delighted to nominate our instructor, Cyrus. What sets him apart is his innovative and engaging teaching approach. He organizes classes meticulously, ensuring that complex concepts are not only comprehensible but also applicable in real-life scenarios, bridging the gap between classroom and industry. His invitation to participate in post-class activities further demonstrates his dedication through hands-on experiences.”

Cyrus has taught in the Accounting and Finance department at Camosun since 2019, and is currently teaching Finance 110, 210, and 220. Cyrus was a recipient of a Teacher Recognition award this past spring, so I wanted to sit down with him and find out more about his passion for teaching.

After growing up in Victoria, Cyrus worked overseas for an investment bank, mostly in Hong Kong. “I loved it. It was stressful and fast-paced, but it was great. However, from my own experience I realized that while grades were important, once your foot is in the door, many other factors determine job success, and I wanted to share that insight with others.” So, Cyrus moved back to Victoria with his sights on Camosun. “I love what Camosun does for the community and that it gives students from all backgrounds the opportunity to learn. And I also appreciate the practical hands-on work experience that happens here because it aligns with my own vision and goals. So, I contacted the college, started as a term instructor, and then became a continuing instructor last year.”

After making such a big switch in careers, I wondered what it was about teaching that keeps Cyrus here. “The first half of my life was corporate and career-focused, and I didn’t have anything more I wanted to do there. But teaching was where I could give back, and with my investment banking background, I could bring a unique voice for students to hear from. And of course, it gives me some family/life balance as well.” In terms of the teaching itself, Cyrus says “my biggest enjoyment is working with the students who think they are horrible at math or who think that finance is boring. A lot of students take finance because it’s a requirement, and they don’t understand that whether they want to be a painter or an accountant, having a vision of one’s finances early in life is important for everyone. So, we explore why they should care about interest rates; why they should care about the yield curve; and what that tells them about future job prospects.” And Cyrus makes the finance course exciting, not just for students who are looking at finance as a career, but for everyone; and he loves having “the opportunity to build that interest early in their academic lives and careers.”

As always, I was curious about the impact of the COVID years on Cyrus’s teaching. “The biggest change I noticed was that the students have become a lot more interested in being in class, so I’ve tried to make sure that classroom time is used in the best way possible.” But what Cyrus also has realized is how he can use technology more to support his students. “I can create videos and have those videos available for students even if they are not taking an online class. At first, I wondered if I made the videos accessible for students, would they come to class? But I realize now that sometimes students have challenges getting to class, so I’ve changed my point of view and make everything as available as possible to students. If it’s hard for them to come to class, I prefer they have the option to watch a video instead of missing everything.” Cyrus does make clear to students, however, that not everything discussed in class will be available in the videos because class time is an opportunity for Cyrus to discuss real-life job experiences with them.

Since COVID, Cyrus has also been exploring alternative assessments. “You can’t customize everything, but offering a variety of assessments is another way to support students, for example by reducing reliance on exams. In a math course, I still have tests, but one assignment I’ve developed that I’ll continue to tweak is that I give students an article about a current topic in the markets, ask them to summarize the article in bullet points, making make it as concise as possible, then ask them to tell me, verbally, why the article is important.” Cyrus explains to students that this is what happens in the real world: their boss will hand them an article and ask them to summarize it because he or she does not have time to read the article or have it explained to them verbatim. “Their job in this assignment is to learn how to write concisely so the main points jump out in the five to ten seconds bosses will give you. And when explaining verbally, it’s the same thing: you have 30 seconds to hold their interest because in the work world, if you don’t hold your boss’s attention, you’re going to be passed over.”

I asked Cyrus if he had any memories from his teaching over the years that stood out to him. “When I bring in real-life examples. For example, we talk a lot about housing because it is front and center in students’ minds, and students seem to appreciate that. I also bring in books and tell students I will reduce the weightings on exams if they decide to read one of the books. I’ve have been surprised to see that 90% of the students opt in to read a book, but they loved it, so I want to incorporate more of that.” Cyrus also has a lot of international students in his classes, which brings in diverse perspectives on markets from around the world. “For example, I ask them what the inflation rate is in Ecuador, or what is the financial situation in their countries, so all the students in class learn what’s happening in different parts of the world. One of my goals, having been myself raised here on the island, kind of isolated from the rest of the world, is to expand students’ views as they meet people from different parts of the world.”

As we came to the end of our time together, I asked Cyrus what kind of advice he might have for new faculty coming to teach at Camosun. “Have empathy. We need to keep reminding ourselves that the difficulties our students face to be in our classrooms are considerable. So whatever job we can do to make it easier for them, we should do that. We also need to understand that every student learns differently. You can’t customize everything for every student but offering a variety of assessments or providing content in different formats, like videos, will help. Remember that just because students have different learning abilities, doesn’t mean that some of them aren’t cut out for school. Maybe it just means we are not giving them the right assessments to show their learning.”

Camosun Stories: A Four-Year Reflection

It’s January 2021. As an institution, we have been working, teaching, and learning remotely for almost 10 months. In my role as an instructional designer for eLearning I have been supporting faculty across the college as they learn new technology and hearing on a daily basis how they meet the challenge of teaching their students online synchronously and asynchronously. But who else hears these faculty stories aside from my colleagues? Who else needs to hear them?

January 2021 was when I decided that everyone needs to hear those stories and with a hazy plan and some quickly formatted questions, I began to reach out to some of the faculty I have worked with over the years to see if they would be willing to share their experiences moving to online teaching during a pandemic. I was surprised and touched by the number of them who agree to talk to me and allow me to publish their words on our CETL blog, so I began lining up interviews and published the first Camosun Faculty Story on February 16, 2021. But faculty were not the only Camosun folks who had to adapt to working online. So, in the fall of 2021, I began talk to other colleagues who faced the challenge of supporting faculty and students during that time, thus the change from Faculty Stories to Camosun Stories.

Gradually we returned to, I won’t call it normal, but back to a more settled place working in person and remotely as needed. But my 30 years as an instructional designer, I have heard so many stories of amazing things happening in classrooms I knew this project was not done. So, I adjusted my questions and kept sending out requests for interviews. I also began to email recipients of our Teacher Recognition Awards and have added Open Education stories to the mix.

In case you are curious about my “process,” I meet with interviewees on Teams so I can record the session, just to ensure accuracy of the transcript generated (no video or audio is ever shared with anyone else.) I then draft the story and then send it to the person I interviewed so they can review and make whatever changes they like. Then once I have final approval, I post the story on our CETL blog, and the post link in CamNews and in our CETL Bulletin. Why written stories and not podcasts or video? Well, I find many people are intimidated by having their voice and visage out there for the world to see, and text is SO much easier to edit!!

To date, we have posted 87 Camosun Stories, and a handful of Open Stories, and more are coming!

If you would like to tell your story (and believe me you ALL have amazing stories to tell from your classrooms), or if you know someone I should be reaching out because they have a story you think needs to be shared, let me know!

And finally, I want to express my gratitude to everyone who has taken the time to tell me their stories over the past four years. It has been a gift for me to share them with the world.

Camosun Story #86: Robin L

“Robin has always worked hard to make sure her students are successful, regardless of their background or situation. She tries various new techniques in order to facilitate her students’ learning. She engages with K-12 students to promote Civil Engineering and organizes student / industry nights to help students find jobs after graduation. Many students cite her as their favourite teacher. She has always been attuned to the students’ needs and strives to give them all the tools they need to excel.”

Robin is a faculty member in the Civil Engineering department at Camosun, where she also just became the Chair, and a recipient of a 2024 Teacher Recognition award. She has taught here since 2014, starting as a term faculty member and becoming full-time in 2016, but she says “I am first and foremost a mom of two teenagers which is my joy and my life’s priority. Being a parent had influenced how I teach at Camosun, but Camosun has influenced how I parent as well. I came from a traditional mindset – that you go to high school, then to university, and then get a job. But Camosun has taught me that you can take a windy path to get to where you want to go, and it can be a beautiful path. That’s what inspires me most at Camosun.”

Robin graduated with a civil engineering degree from the U.S. and then went into consulting for ten years before moving to Victoria. “When we moved to Canada, I knew I didn’t want to do consulting anymore. A part of me always wanted to be a teacher, so I took a role at the University of Victoria (UVic) in their Co-op program where I helped craft their new civil engineering program.” She also did some teaching and realized she had found what she wanted to do. “My very first term position at Camosun, I was teaching fluid mechanics, and I remember driving home feeling guilty because this was the first time in my life that work didn’t feel like work.” Robin taught as a term instructor for awhile longer, then applied for a continuing position.

I asked Robin what courses she teaches. “I teach the very first design course students in our program take, called Sustainability Project. It’s a course where we teach students how to do design projects and talk about sustainability, but really, we’re trying to teach them how to work together as a team. Then I teach their very last class, which is their capstone class. It’s interesting to bookend their experience here from their first project which may be designing a simple table, to their last project which could be a two-story building. The growth that happens in between those courses is exceptional. But my favorite class to teach is hydrology, which is the study of water: water in the air, water in the ground, and water on the surface. We spend 99% of the time talking about water on the surface because that is what influences civil engineering work.”

In addition to teaching the hydrology course, I wondered what else Robin enjoys most about teaching. “I feel like it’s an honor to be on someone’s learning journey. My approach is that we’re in it together – the students and I are one team trying to reach the same goal, and I get to facilitate how we get there. But as much as I’m directing the ship, so to say, I’m learning from the students as well. I love working with our learners who are sacrificing things and investing their time to be here.” And most important to Robin? “Good discussions, and learners who are brave enough to ask questions. And if I can’t answer a question and someone else in the room can, I’m down with that. Those discussions and interactions are the most important.”

She also loves to see her students grow. “I see that growth between the first design course and the last design course. For example, in the first design course, we’ll have students who don’t say a word to anyone for the first month. Then they are put into groups and by the end of the term, those students will stand up and present their project to their peers, something they would not have considered possible at the beginning of the term. Then in their final term, I realize that they are ready to become graduates and technologists, and it’s amazing!”

Since Robin has been here for awhile, I asked if she had taken anything away with her from teaching online during COVID. “While we try to help students develop good work habits, they are people first, so we have to go into our classrooms with compassion and remember not to sweat the small stuff. While I am very strict with deadlines because of the nature of the courses I’m teaching, I have an open-door policy – if a student is struggling, I want them to come talk to me. We can figure it out even if we have to take a windier path. And even if a student fails a class, I tell them it’s going to be okay. We’ll find another route for them to take.”

The other thing Robin has taken from those couple of years is an admiration for her peers in Civil Engineering. “We don’t spend a lot of time together, but I remember we had a staff meeting on the day before everything shut down, and then were online teaching the very next day. We had never used streaming technology before, but everyone helped each other make it happen. I felt so fortunate to work with this group of people who care so much about our students.”

And aside from COVID, I wondered what other memories from her years of teaching stick out for Robin. “I remember some of my early insecurities with teaching and when I asked a colleague at UVic about how to work with a challenging student, he said, you need to connect with them. So, I did, and I remember thinking, they’re not just trying to trip me up…they need connection. Those moments of realizing that there’s more going on are huge. But the lightbulb moments are also great, when a student takes something to the next level. Or when you see a former student around Victoria who’s working and they have a good life, they’re happy, they’re being challenged – those are the best moments, when someone has launched.”

I was also curious about how many women are in the Civil Engineering program, and about Camosun’s new Women in Technology program that is slated to launch soon. “Our graduating class was 30 to 40% female this year, but there are only 5 women in a class of 35 in our current first year group – it fluctuates every year. But the Women in Technology and Indigenous People in Technology programs will be starting soon, and we will be providing excellent wraparound services, and are looking for students who maybe haven’t had the best experience with education but who want to learn.”

Finally, I asked Robin what advice she might have for new instructors coming to teach in her program. “Embrace Camosun and what it means to be at Camosun. We are here for the learners – we want our doors open and for learners to come and see us. We want questions and we want engagement. That would be my advice: understand what you’re doing here and remember what an awesome job we have, to be able to walk with someone on their journey of learning. That’s why our jobs are fun!”

Open Education Story: Susan

Susan is passionate about providing high quality Open Educational Resources for her students and 10 years ago discovered and began using an Open textbook (Open Intro Statistics) and online homework system (My Open Math) for her STAT 116 course. Her goal for the near future is to, after many years of searching, find an open textbook for another statistics course or to create a zero-cost course pack for the students. Susan’s Chair Patrick Montgomery also had this to say “The work to support an evolving discipline such as statistics is ongoing, as new examples appear regularly and can only be included in the classroom by either buying new and expensive textbooks or by spending the time and effort to incorporate the information into in-house course packs. Susan is a department leader in building online resources for her classes and has made Statistics even more affordable.”

Susan has been a faculty member at Camosun since 1998, and I first interviewed her back in 2021 about her experiences moving to online teaching during the pandemic. Since then, I have learned that Susan is passionate about providing students with low and no-cost course materials (she received an Open Education Recognition Award in March 2024) and I wanted to find out more about her journey into creating course resources and adapting open textbooks.

After studying in China, Susan went to Simon Fraser University where she received her master’s degree in Statistics. When she came to Camosun, she was the first statistician in the department and in addition to teaching statistics courses, selected software and textbooks for them, took care of credit transfer and articulation, and wrote lab manuals for using statistical software which she sold in the Camosun bookstore and put online. “I was also the textbook rep for both Math and Statistics for 15 years and was able to negotiate textbook discounts for students.” Statistical software was also pricy, so Susan negotiated lower prices where she could, until moved to Excel and R which was free for students to use at the College or at home.

Then Susan learned about open textbooks from a BCcampus presentation at an articulation meeting. “I began searching for an open textbook for statistics but couldn’t find a suitable one that included enough problem sets. So, in the meantime, I kept trying to make the textbooks we were using more affordable, going from hard-cover to soft-cover to loose-leaf. Then finally, in 2014, I found an open textbook for introductory statistics, it was one of the only two at the time recommended by the American Statistical Society. And that’s how I started.”

When she flipped through the open textbook, Susan was satisfied that she could use it, provided she moved some of the content around. What really sold her, though, was that it presented real data and had a free homework system that integrated problems from the textbook. “We discussed the book in the department, tested it out, then in 2017, we began formally using it for all the sections of intro statistics, and have used it ever since.” In addition to the open textbook, the department also uses an online assignment system called MyOpenMath which is relatively easy to use to create and share problem sets to match the textbook.

Another course that Susan teaches was not as easy to convert to a free textbook. For the Introduction to Probability and Statistics course, instructors use a textbook by Jay Devore which is the gold standard of texts for this content. “Everything in it is tested and the problems are all from engineering and sciences, meaning our students can relate to them. The problem is that the cost of the textbook increases every year. Eventually I found an open textbook for the course, which was really written as a supplement for the Devore text, so, I adopted it in 2017 and used it for three years. While it doesn’t have problem sets, through fair dealing I was able to use questions from the Devore textbook and post them in D2L, and used the Devore textbook as a reference text.” During COVID, Susan switched back to the Devore text e-book to make it easier for students to learn online, but in 2021, she moved to creating course packs containing partial notes and problem sets and having them available in D2L while retaining the Devore text as an optional text only. But she and another instructor of this course continue to work towards finding an open textbook or make a zero-cost course pack for it.

Every year when Susan attends articulation meetings, she asks others to share the open educational resources they use at their institutions. “This year, the chair of the articulation committee made  it a required institutional report item, which is wonderful because we get to see what open source textbooks each school is using. It is great to see that Camosun is doing very well on this front!”

I asked Susan why providing zero cost resources for students is so important to her. “I was an international student when I came here, and textbooks were so expensive that most of us could not afford to buy them. Many students struggle financially, often having to work to pay rent and buy food. When I asked some students what they would use the money saved from buying textbooks for, almost all said they’d use it to buy food. I have always felt going with zero-cost resources can help students, but my bottom line is that any textbook I use needs to support their learning.” At the same time, Susan recognizes that some students prefer having access to a textbook, so she always provides at least one optional or reference textbook in courses that do not have a required text.

I asked Susan what she, and other instructors moving to zero textbook cost (ZTC) courses, needs from Camosun to sustain her practice. “First, it’s important to have a community with supports like yourself and CETL. Awareness is also very important because if faculty don’t know about open textbooks, they can’t consider them. And finally, creating a list of who at the College is using which open textbooks, and sharing that information, would make these resources more accessible for everyone. Faculty at Camosun are passionate about student learning and well-being, and once they know more about what open textbooks and supports are available, more instructors will want to get involved.”

Susan told me she appreciates what we are doing already at Camosun to share news about Open Education and ZTC courses. “Many instructors have been doing this work for awhile, but nobody knew it. Acknowledging and sharing that information is encouraging for instructors who are already doing it and also helpful for those who have not yet. It takes a lot of time to develop open resources, and Scheduled Development time is essential for [CCFA] faculty to do this work. Perhaps there could be opportunities for faculty to work together or have discussions about their open education projects as well.” And finally, Susan, as a statistician, recommends collecting data around the impact Open Education has on students (for example, saving money), “because that’s the evidence!” And as students become more aware of how open resources can help them “they may expect more instructors to provide them.”

To round out our discussion, I asked Susan about the statistics for her own courses – how much money have students saved because she provides free course resources? “For my one section of Stat 218 (Probability and Statistics 1), from 2017-2020, students saved $18,000 using the open textbook. Then from 2021-2024, using course packs and an optional textbook, students saved another $24,000. And for Stat 116 (Elementary Statistics), from 2017 to 2024, with an average of six sections a year, students saved approximately $147,000. A total of almost $200,000 – that can buy a lot of bread.”

 

Camosun Story #85: Steve

“Steve is a talented and absolute NERD in the HVAC world. He’s open to new ideas and methods while being able to lay the foundation of how things are. Honestly, I’ve never had a teacher who treated me with so much respect and kindness. I can be a frustrating student because I’m really keen and inquisitive and he NEVER made me feel like I was interrupting or irritating him. I was praised for my curiosity. I’ll never forget the way he showed up for me.”

Steve is an instructor in the Plumbing and Pipe Trades program at Camosun where he teaches refrigeration, and one of our 2024 Teacher Recognition award recipients. Steve began working in refrigeration when he was 18, completing his apprenticeship after five years then eventually he went to work at the University of Victoria (UVic) doing refrigeration and Heating, Ventilation, and Air Conditioning (HVAC) maintenance. As someone with a new family, Steve enjoyed the stability of the UVic job, but after seven years decided he was ready for a new challenge. In 2022, “I was playing hockey with somebody who worked at Camosun, and he asked if I had ever thought about teaching because he thought I’d be good at it. They were looking for a refrigeration instructor, so I checked it out and as soon as I met the team, I was hooked.”

I was curious about what exactly the study of refrigeration entails, and Steve explained that “refrigeration is anything with a refrigeration cycle. Anything from an ice machine to slushy and soft-serve ice-cream machines, to walk-in coolers and freezers, to AC and HVAC systems and heat pumps, to ice plants like hockey rinks, curling rinks, and everything in between.” And in the program at Camosun, students learn it all.

I asked Steve what he enjoys most about teaching. “It’s diverse, it’s challenging, it’s fulfilling, and the whole team here is very supportive. I really enjoy watching students learning and then applying what they learned.” Steve told me he likes to figure out what will work for students and what won’t. “I bring a discussion mentality into the classroom which engages the students in sharing their questions and experiences; I enjoy an involved classroom where students get to participate. I also bring practical examples in – for almost every situation we discuss, I have a real-world example available, either something I’ve done, a video of an expert in the field, or something we do in our shop. Our students mostly learn by doing or seeing directly, not just by reading or being told and I try to emphasize that in my program.”

I was curious if the students in Steve’s program come in with experience in refrigeration. “In the foundations program we mostly see students who haven’t worked in the trade before. That’s a fun program because they’re all fresh and they don’t have any experience. But now I mostly teach the apprenticeship levels, levels three and four, and those students have all worked in the field for at least two to three years, so they bring their own experiences to the classroom.” That means in these classes, everyone, including Steve, learns from each other which is important in a trade that is evolving faster than anyone can keep up with. “I also have to keep current with what’s changing by going to conventions and training seminars because our program has to adjust accordingly.”

At the apprenticeship level, Steve enjoys the math component of the courses. “Students call me the HVAC nerd because I’m good at breaking down formulas, why we use them, how we use them, etc. We have access to digital tools and apps now, but students need to understand where the final numbers come from.” Steve also likes the foundation students. “They’re fun and you get to spend a lot of time with them because that program is 30 weeks long. What I like most is guiding them into discovering what they want to do in this diverse trade and where their strengths are and helping them to find where they fit.” Next year, Steve will see some of his first foundation students coming back for level four apprenticeship. “That’ll be my first full circle, which is very fulfilling.”

Jumping off this, I asked if there were moments in his teaching life that stood out to Steve. “I focus a lot on pressure enthalpy diagrams, which is the study of refrigeration cycle and psychrometrics, which is the study of air properties. For most students, these are hard concepts to grasp, so I find fun ways to make it more practical. One student came up to me and said, ‘I’ve heard about pressure enthalpy diagrams in two levels in a row, but I didn’t understand them until you explained it.’ And the next job they went to, they drew out a pressure enthalpy diagram and used it while they were on the job. Everything had just clicked, which was a really fulfilling moment. Also, when students pass the red seal exam and tell me how they feel confident to go and do any job, those are stand-out moments for me.”

As for advice Steve might have for new faculty coming on to teach for the first time, he emphasized how fantastic the teams in Trades are. “I was very nervous: I was one of the youngest trades instructors that we’d ever hired, and I had never taught before in front of a classroom. But the whole department gets behind you. If I had never used a tool or process before, three of them would meet me at 7:00 am to give me an hour lesson on it so then I could show the students. I’ve never had that amount of support in the workplace. It was a team effort, and that applies to the whole campus community. I’ve never had situation where I felt I was asking a silly question or not being supported. Even the students themselves are very supportive – they understand that instructors are people too. Learning is a collaborative effort for everybody, and I’ve never had a class where I didn’t learn something too. It’s that ongoing process of learning that is fulfilling and challenging that continues to hook me.”

 

Camosun Story #84: Chris P

“Chris has a unique and engaging approach to warm up every lecture. He uses interactive software to enhance student’s participation. His assignments are real life scenarios for students to practice what they learned. He is still my favorite; well, there are still more, but he is on the top.”

Chris is another new faculty member at Camosun, teaching in the Sport Management program. As a recipient of a Teacher Recognition award, I asked if he would chat with me about his experiences as an instructor.

While Chris is new to Camosun, he is not new to teaching, having taught at Niagara College for ten years before coming to Victoria. “I was hired as a field placement coordinator, but after two years had become a full-time faculty member teaching sport management courses. When I was at Niagara College, I created about 23 different courses and developed my teaching skills through a southern Ontario program called the College Educator Development Program. Fellow faculty members from six Ontario colleges would go to Fanshaw College for three or four days over the course of three years to learn teaching techniques, from creating rubrics to using technology in the classroom to developing teaching portfolios. After I finished the program, they asked me to come on as a facilitator which I did for the next four or five years, working with faculty from many different disciplines.”

After being at Niagara College for ten years, Chris wanted to expand his horizons. “I saw an opportunity at Camosun College to work with degree students in sport management. I was excited to work with a different type of student and expand my teaching skills.” In December 2022, Chris began teaching here – preparing four new courses for the Winter 2023 term. “It was reinvigorating, starting almost from scratch again, but now I’ve built up a tool kit and I love the students.” So far, he has taught Introduction to Sport Business, as well as courses in sport technology, kinesiology leadership, sport law, sport analytics, and computer applications in sport. “The only ones that I had experience with were the leadership and the intro to sport business course, so it was a learning experience for me.”

As you can imagine from reading these Camosun stories, I wanted to know what Chris enjoys most about teaching. “I really love the teaching process. I get enthused trying to help students and when I see students engaging, asking interesting and probing questions, and when they are engaging with the material. And what I love the most is when they have that Aha moment, when a concept you introduced at the beginning of the term suddenly, towards the end, clicks and they can see the pieces fit together. And most satisfying is watching students transition through the course of their academic careers: from their first-year course, progressing throughout the years, and seeing them grow into successful sport management professionals.”

Chris mentioned a few times how important applied learning is in his teaching, so I asked a bit about how that shows up in his courses. “In class students engage in practical hands-on activities useful in the industry. For example, in the sport technology class, I’ll introduce certain categories of technology like wearables or sensor technology. Because there are so many kinds of technology used in different sports, I’ll provide parameters and have the students choose technologies from sports they’re interested in, and then have them share it with the class. They need to explain what it is, how it’s being used, how it was developed, and how it could be improved.” And then in another class a basketball teaches the concepts of analytics. “We have a class basketball game and use the concepts of analytics to create two teams that will produce the most competitive outcome for our class game. We film the game, collect all the data from the game, then use techniques we learned in class to tell the story, make correlations and comparisons, and answer questions like: Why did someone have a good game? What could be improved on? What were someone’s strengths and weaknesses.”

Chris says that within the topic of sport management, finding a diversity of topics is not a problem. “One way I learn what students are interested in is through a warm-up exercise where I use a technology called Nearpod to ask students open-ended questions about what’s going on in the world of sports business. Students enter the topics they’re interested in, I’ll put it up on the screen and ask: How is this relevant for the sport manager? How does this connect to our course? How does this connect to other courses that you’ve had? I had a student in my class this year who was into cycling, which is not a topic I know too much about. So, every week I’d see a cycling topic and would ask her to flesh it out. The more questions I asked, the more I could draw out the cycling business topics that are common in other sport areas, showing them the connections.” In addition, Chris pulls out the topics students are already engaged with and uses them throughout the term. “Some international students in my classes engaged in sports that I had very little experience with including judo and cricket. I know a little about cricket and I’m trying to learn more so I can incorporate some cricket data sets into my analytics class, which makes for an interesting class.” Over the years, Chris says he’s become comfortable with setting some guard rails and letting students drive the bus. “This keeps students’ interest up, but it’s also more exciting for me, especially if it’s something I haven’t seen before. And when students see that I’m excited, they also become excited.”

Chris was teaching at Niagara College when COVID hit, but I was curious how he adapted to that experience of moving his teaching online. “It was a bit easier for me, because the classes I taught at Niagara College were already hybrid, so I had some experience delivering online education. However, I hadn’t taught online synchronous classes, and quickly learned you can’t teach an online synchronous class the same way you would teach in person. When we started, I sent out all my content, trying to make it as detailed as possible, then ran an abbreviated class with activities we would go over together. I also created hundreds if not thousands of videos, chunking each class into anywhere between four to ten micro lectures. You don’t have the same vibrant classroom connections you would in person, but it was a good experience to develop some new techniques.”

One important thing Chris has carried forward from that time is how he does assessments and evaluations. “Since being online, I don’t do in-person paper exams – almost all my exams are applied.” In one format he gives students the questions a week ahead of time, where each question relates to an entire unit. “Then students will, for example, find a dataset, produce an Excel spreadsheet, show me their statistics, create some graphs, create some charts, etc. Rather than asking them to memorize things, I’m testing them on what and how they’ve applied what they’ve learned, what they can produce, and the connections to the course content.” And now, Chris is trying to figure out how he can incorporate Generative Artificial Intelligence (GenAI) into his tests. “I’m spending a lot of time this spring considering the best way to introduce GenAI to students, as well as how can I teach them to use it ethically. It’s been on my radar for a while and I’m slowly starting to implement it because chances are when my students are out in industry, they’re going to be using it.”

I asked Chris if he had memories of past courses that stood out for him. His first memory was from a Sport Management Research course he taught at Niagara College. “I was teaching students the basics of research methods by having them develop a research proposal in the field of sport management. We went through all the steps of developing research questions, learning basic research methods, completing a literature review, refining research questions, and then ultimately putting together a proposal. When we got to the end, I was blown away by the quality of some of the research proposals, and students were excited about research – something I never would have expected.” And he had a similar experience with his Camosun analytics class, where students started out knowing nothing about analytics (and maybe being afraid of them), “but when you see final products where students can explain outcomes based on the data they gathered – those are the most enjoyable moments.”

As we reached the end of our conversation, I asked Chris if he had any advice for new faculty members coming to teach at Camosun. “Be enthused about what you’re doing and know that it’s not going to be perfect the first time – in fact, it’s never going to be perfect. Students are not expecting perfection. What they’re expecting is that you work hard for them, so be as prepared as possible and be open and honest with your students. If students see that you are advocates for them, that you’re working to provide the best experience for them, they’re going to be more accepting of any mistakes you might make. So, be vulnerable – it’s okay.”

Camosun Story #83: Charles

“Charles uses good methodology in the learning process. He teaches you step by step, prepares different exercises with real situations, and explains if you have any doubts or questions. We admire his attitude and respect for students, which makes us feel comfortable. He pushes me to do my best. He is prepared and knowledgeable with a practical approach, doing more than theory. He challenged us to improve our results with cordiality and charisma.”

Charles is a very new faculty member in the Accounting and Finance program at Camosun College who, last April, received a Teacher Recognition award. I wanted to talk to him about his experiences as a new instructor and find out more about what brought him here.

Charles, while born in Vancouver, considers Victoria home. He studied economics at the University of Alberta, then came back to Victoria to become an accountant and CPA. “I completed my pre-requisites for the CPA program at Camosun in the evenings after returning to Victoria in 2011, including my first accounting class. I had a great instructor and looked at him as a role model for who I’d like to be one day.” In fact, after that first accounting course, Charles began to think about becoming an instructor himself one day. “Almost 15 years later, I reached out to the Accounting department here to check for available teaching opportunities, and there just happened to be one last summer, so I jumped at the chance.” Up to now, Charles has taught Financial Management and Financial Accounting 1, all in person courses. But at the time of this interview, he was preparing for a condensed seven-week fully online version of Financial Accounting 2 for the summer.

Charles told me how well he has been supported since starting to teach here. “The accounting faculty has been incredibly helpful, going above and beyond to answer my questions. With that said, term faculty members need to be adaptable and flexible. The biggest challenge for me so far has been that for each of the two terms I’ve taught, I’ve only had a week’s notice to get myself up to speed with the content, create a D2L site, and plan the entire semester. Each week, I go into the lecture with a plan, but sometimes topics or examples I thought students would understand are more challenging than I thought they would be.” This means Charles has learned to be open to student feedback and to adapting and learning as he goes. In addition, as a new instructor, Charles says “I’d be the first to say I’m still learning too. I’m learning as much from students as they are from me, and I try to be mindful about that.”

I asked Charles what he enjoys most about being an instructor. “It’s a cliche, but I enjoy seeing those aha moments when something clicks in a student’s mind. I’m not all that far removed from being in their shoes so I remember clearly what a big difference an instructor who cares and puts in the effort can make. So, if I can inspire any of the students I’m in front of, that makes a huge difference to me.”

I asked Charles if he has pulled stories from his past experiences as a student in his classes. “In addition to bringing in real-world examples for students from my work experience, I draw on my own experiences as a student – what did or didn’t work for me and what engaged me the most or least. One thing that sticks with me is that in classroom settings not everyone is going to raise their hand to speak up or ask questions, but that doesn’t mean students aren’t engaging or paying attention. We need to accept those students who are more passive learners, preferring to be quiet and just take it all in.”

The moments that stay with Charles are when students share feedback with him about their time in his classes. “I already knew that I loved teaching, but feedback from the students makes me feel that what I am doing is worthwhile. And knowing I’m now giving back as an instructor feels really good.”

I wondered how Charles was feeling about the upcoming challenge of teaching his first online class. “Since it will be a first for me and probably for several of the students, I need to make sure to remain flexible. I’m not going into it with preset expectations. Instead, I’ll use what I think will work and be received well, but I will adapt throughout the semester based on the feedback from the students.” The biggest challenge though, is the condensed nature of the course. “Courses like the one I will be teaching this summer establish building blocks during the first few weeks. If students don’t stay on top of the content, they can easily fall behind making it difficult to catch up, and this is magnified in a seven-week course. I will need to underscore that in different ways at the outset and throughout the first few weeks, to stress the importance of keeping on top of things, especially in a practical course like accounting.”

Charles already knows he will be teaching Financial Accounting 2 again in the fall, saying, “I’ll be able to roll into the fall semester with my new learnings from the summer semester.” But as to what the future holds, Charles comments, “I’m so new to teaching it’s difficult for me to say because everything can change very quickly. So, I’m only looking one semester ahead at a time right now.”

I did wonder if Charles had any advice for a new instructor at Camosun, since he himself is still so new. “At the risk of sounding like a broken record, I would double down on being flexible and adaptable, and not clinging to any preconceived or fixed ideas you have going in. I prepared for my first semester as much as I could, and I thought I was ready. But feedback from students, how they’re progressing and what their specific needs are, can change your plans even early in the semester. In addition, make yourself available to your students as much as you can because that’s going to matter as much as or more than your lectures in the classroom.”