Faculty Stories – Page 3 – Centre for Excellence in Teaching and Learning

Camosun Story #75: Kristin

Kristin is an instructor in the School of Health and Human Services. She has a background in mental health and curriculum and instruction and was hired by Camosun over 20 years ago on a contract to start a community mental health credential. She has since worked not only to grow that program, but to develop other credentials. Today, Kristin teaches courses in the Mental Health and Addition program, as well as in the Interprofessional Mental Health and Addiction post-graduate diploma, and the Community Family and Child Studies program.

Kristin says “I came to Camosun with a non-traditional perspective of teaching. I was working with groups in psychiatry and mental health and was drawn to building relationships with students. Our programs attract many students with their own mental health and substance use challenges, so it’s important to meet students where they’re at to recognize their strengths and support their motivation. Nothing warms my heart more than hearing grads tell us how much they changed through the program, or even partway through.”

I wondered where the students in Kristin’s program come from. “Many times, they’re coming from support or work positions in residential settings, street programs, outreach, etc. In the classroom, students engage in reflection and self-awareness so they can become more grounded in their own values and beliefs; if you’re going to develop relationships with the people you’re supporting, you need to understand your own perspectives to be accepting of others’ values, beliefs, and perspectives.”

I asked Kristin what impact the past three years have had on her teaching. “Being online during COVID highlighted engagement, because if we can’t engage students in any context, online or face-to-face, then they’re not to grow and become who they need to be in order to support others. That experience pushed us as faculty to be responsive and figure out how we were going to keep students engaged and motivated when we didn’t have the containment of the classroom.” But luckily, the programs were approved to have some in-person sessions during the height of the pandemic. “It was worth the work to get classroom time on campus, and students appreciated the opportunity to work on their skill development with others.” Kristin herself is skeptical of how relationships can be built online but appreciates that many of their grads will need to engage with clients through online platforms, making online learning relevant for them. “Some of our graduates will need to use technology to connect with and assess clients and right now we’re revamping our professional communication courses to include content on digital literacy to help students think more about the benefits of technology, and ultimately help their clients navigate the Internet to find relevant information and reliable resources.”

One activity in one course in the program Kristin has kept from the online teaching days was one where students work in small groups and record video of themselves leading group sessions. The video allows students to not only observe the activity and evaluate things like facial expressions, but also allows them to watch the video again and conduct a self-evaluation of the session. In addition, an assignment that required students conduct interviews at an organization on-site, but had to move online during the pandemic, has been revised to include online interviews as an option. “This helps because professionals out in the field are very busy and the online interview option means students have more opportunities to connect with them while being more respectful of the professional’s time because they can choose what works best for them.”

Since Kristin has been teaching at Camosun for so long, I knew she must have some memories that stick in her mind. “I recall the first graduation ceremony I went to and seeing the excitement in the grads waiting to get their parchment. I was ready to shake their hands as they crossed the stage but instead, I got hugs! It was amazing to see that I meant more to them than I thought, and I felt very blessed to be a part of their learning journey.” Another thing Kristin appreciates is the diversity of students in her classes and the relationships they build together. “We get such an eclectic group of students in our program, of all ages and with all kinds of experience and education. I still have grads from years ago contact me to let me know what they are doing now – it’s those relationships I always think about, as well as the collective wisdom that the variety of students brings to the program.” But what Kristin really wanted me to know about her students was how much they want to be here. “We get a lot of people that need to make career changes and have put a lot of thought into what’s going to bring them purpose in their lives. Some have retired and decided retirement is not for them, some have been in recovery and want to learn how to help others in recovery. There are so many different reasons people come to the program, but everyone’s passionate and thirsty for knowledge, and that’s what’s so exciting.”

I asked Kristin what advice she might have for new instructors in her program or at Camosun in general. “Connect with other faculty to ask about strategies and talk about challenges. Don’t take things that happen in the classroom personally because you never know why someone might be reacting the way they are. Instead, engage with that student and figure out what’s going on rather than make assumptions because that personal engagement goes a long way to help that student sort out what’s getting in the way. New instructors might not feel confident in responding to something unexpected happening in the classroom that might have them questioning their ability as an instructor. It’s ok to say, ‘let me think about that and get back to you’ and not feel compelled to say something right then and there.”

As we wrapped up our discussion, Kristin said, “I’ve been really fortunate to be in a program with students who are passionate about learning, and I also learn from my students – I’m always changing the way I do things and am grateful that we have that freedom as instructors and as a program to be responsive to what’s going on in the community. That ability to adjust and respond to the needs of students and the people they will ultimately be serving, as well as the students themselves, makes it all worthwhile”.

Camosun Story #74: Nancy

Nancy became an instructor in the Visual Arts Department at Camosun in 1997 when she began teaching photography while completing her Master’s in art history. Currently, Nancy teaches several courses, including Modern Art History, Visual Culture, Digital Photography and Filmmaking, and Film Photography. Nancy told me that her current art practice revolves around creative writing, either on its own or in conjunction with photographs.

I sat down with Nancy to find out more about how Generative Artificial Intelligence (GenAI) has affected her teaching and her students, and she began by talking the impact GenAI has had on how she approaches her lecture-based courses. “I knew I had to start by looking at my exams. I typically provide an exam overview so that students can focus their studying and spend more time with course material. They could bring in these notes on paper or access the information from the desktop. I had open-book exams because my philosophy is that exams are opportunities for students to show off their knowledge. I use the D2L Quiz tool and allowed students to cut and paste in their answers which supports students who don’t have strong keyboarding skills and those who may struggle with English. But last summer when I was teach Modern art history, I noticed that about a third of the exam answers did not sound like students wrote them, so I felt I had to make a change. But rather than moving to pen and paper exams like some faculty have, I decided that students could bring in as much printed information as they wanted into the exam but would have to type their answers into D2L rather than copy and paste. In addition, I changed the kinds of questions I asked on the exam.”

In addition to changing her exams, GenAI also made Nancy rethink the research papers in her art history courses. Moving from her model students creating an essay proposal early in the term and handing in a final paper at the end of term, Nancy now starts with “a series of small, kickstart assignments working up to the essay proposal: a thesis statement, an outline, a bibliography of ten sources – all providing proof that students did their own work. I tell them that if I don’t think they’re doing their own work, we’re going to have a conversation.” In addition, Nancy provides a statement in her syllabi around GenAI and how it should and should not be used, not endorsing its use, but acknowledging its existence and potential as a tool.

In preparation for these changes to her assessments, Nancy decided it was important to learn how to use ChatGPT – to find out more about what it can and can’t do. One of the first things she did was ask ChatGPT to help her revise a lecture on Russian Constructivism. “Normally writing a lecture takes 10 hours to research it, 10 hours to find the visuals and create the PowerPoint presentation, check everything for copyright, etc. So, I put everything into ChatGPT and in 10 seconds I had an outline for a lecture. I went through it, and it was pretty good – ChatGPT even included ideas I had not considered.” Nancy was elevated, but wondered, “if I’m using ChatGPT to generate lectures outlines, but telling students they can’t use it to generate ideas, am I a hypocrite? But I brought myself back to how I talk about GenAI with students, asking are you using it as a tool or a crutch?” Because in the end, as much as ChatGPT helped Nancy create her lecture outline, she still had to spend time reviewing the results before finishing it. For example, “I asked ChatGPT if other painters were painting the Death of Sardanapalus in the 1800s. It generated a list of well-known artists, the titles of the paintings, and even dates. But when I started to research these leads, all the information was fabricated.” It was an important lesson in the importance of checking ChatGPT’s work and letting students know to do the same. “I tell students if you’re going to use it, then you need to follow-up, which can be more work than just sitting in the library and typing in your keywords. And as instructors we need to understand how GenAI tools work so we can find a middle ground between ignoring it and letting its use go unchecked. Maybe someday we will see a shift in education where there is less emphasis placed on generating information and more on research and editing, where GenAI finds information and students are responsible for checking for its accuracy and then finessing the writing.”

I asked Nancy how her colleagues around the college are handling GenAI tool use in the classroom. “A tool like ChatGPT represents a big adjustment and people will embrace it slowly as they start to see what other people are doing with it. While some instructors are reverting to pen and paper assessment, a lot of people I talk to about ChatGPT are excited when I tell them how I created a rubric in 10 seconds and then spent 30 minutes to finalize it.” What Nancy finds is that it’s in those hallway conversations where we share what we’ve tried, how we’ve failed, what we are doing to do differently, etc. that gives us courage to try something new or think about our teaching practice in a different way.

I was curious if Nancy had noticed any questions around AI in her photography classes. “I had a student last year who wondered why were not working with AI in our classes, which is a good question, but I still have to think about how it could be used creatively. If students are gathering information to create something, then AI is just another tool to support that. But using AI to create art is another thing. When I teach Photoshop [a tool which integrates AI] for example, I want students to think about why they choose AI generated effects, and not just say, ‘because it looks cool.’ Maybe another one of our roles as educators is to help students gain the language around the why.”

I’ve known Nancy for a few years now, and she is always ready to try new things to enhance her teaching, so I was happy to hear how she is embracing GenAI in these small ways. “New tools push me as an instructor, push me as an artist, push me as a human, and help me reevaluate and let go of my preconceptions. So often new things that are out of our control, like GenAI, cause people to shut down. But for me, when I start to panic, I think, okay, it’s just a tool. Let’s see what we can do with it.”

Camosun Story #72: Robin and Ungrading

You may remember Robin from such stories as Camosun Story #7 (SO long ago) and Becoming Unravelled: a reflection. Robin is both a faculty member in the Community, Family & Child Studies (CFCS) program as well as an Educational Developer in the Centre for Excellence in Teaching and Learning. A few weeks ago, I sat down with Robin to talk about his journey into ungrading, foreshadowed by his Unravelled post.

“This journey for me began when I started with CETL last year. I facilitated the book club with a book about ungrading already assigned, and then wrote my reflection blog post. But for awhile now I’ve been grappling with how to make sure everything I do aligns with my principles of teaching and learning, and wondering how we can grade students for their efforts when grading is not at all an objective measurement of their learning.”

Robin’s work with the book club clarified that he was not alone in struggling with having to assign grades. “Students are supposed to make mistakes, try things out, and practice” and grading them at every step along the way may not encourage them to continue in that ongoing learning whether that grade is “good” or not. And when Robin read the ungrading book he realized that he had already been doing quite a bit of ungrading. “For example, in the CFCS diploma, we have practicum courses that aren’t graded – those courses are assessed as complete or not complete and the assignments all align with that. Students are expected to meet learning outcomes to a level where they’re ready to practice independently in the community. So, if an assignment doesn’t reflect that ability, we ask them to redo it and explain how they can improve.” But what Robin realized was that the other courses students take were not preparing them for that practicum learning experience, although within those graded courses, Robin was providing assignments that were NOT graded. “For example, if students are doing presentations, they will for the most part receive an A because they are taking a risk by standing up and speaking and you don’t want to discourage them.” But the conversations Robin had in book club helped him realize that ungrading was important for every assignment. As a result, Robin decided to move a class he had taught many times completely into the world of ungrading for the following Fall term.

“The course I ungraded is CFCS 110, Foundations for Practice, and is a first semester course in a two-year diploma program. Melissa (another ungrader) shared some examples of wording she used to describe ungrading to students, and I made some modifications to my course using those examples. I got rid of any of the one and done assignments and made sure all assignments were formative.” Robin noted that ungrading research discusses how ungrading is both positive for students and disruptive, because it is a radical change from how they are used to being assessed. Communicating clearly and regularly with students is, therefore, essential to build their comfort with ungrading. “At the very beginning of the course, I described the ungrading process to students and gave them a document describing the reasons for ungrading, what some of the problems are with grading, and why this could be valuable to their learning. I explained that I would give them regular feedback on their assignments, but they wouldn’t receive a letter grade for their assignments. I also clarified how redoing assignments would work to meet the course expectations.”

Robin chose to provide audio feedback to students so that they could hear his voice explaining clearly what he saw that they were doing well in the assignment, and places that they could improve for the next assignment or for a resubmission if that was needed. “Audio feedback is easy to create, can be more detailed, and supports building a relationship with the learner much better than written feedback.”

Robin also met with students individually right before the midpoint of the course, taking class time to do so. “That took a couple weeks to complete. I intended to meet again with each of them towards the end of the semester, but I did not manage that this time around.” While time consuming, Robin feels this piece of the switch to ungrading is critical, to build trust in the feedback process, and making sure he was always following through with his commitments to them.

Because self-reflection is an important component in ungrading, Robin had his students reflect on their progress at both the midpoint and the end of the course. “When you ask students to assign a letter grade for themselves, you reserve the right to adjust it, which opens the door to a conversation if there’s disagreement.” Robin asks things like: How do you see yourself progressing over the semester? Have you responded to feedback from one assignment for the next? “In my past courses students have often been dragged down by a weak assignment at the beginning of the semester meaning their final grade may not reflect where they’ve come to by the end of the semester. None of that is a factor with the ungrading process because their letter grade is based on how they see themselves progressing and what they’ve learned by the end of the course.”

Whether you use ungrading or not, students need to receive a letter grade, and Robin wondered how students would assess themselves – would they all give themselves an A+? “I came to two conclusions. First was that letter grades, no matter how hard we try, are subjective measures of something, and not necessarily learning, so why am I worried about what grade students are assigning? Second was that research says students are typically harder on themselves with their grades that we are, and I found that was true in many cases, where students assigned themselves a letter grade which was lower than I would have.”

Robin also puzzled over the disconnect between ungrading and having to assign a grade. “If I tell students that the letter grade system is subjective for instructors to assign, how can I expect them to assign themselves a grade? So, I discussed that apparent contradiction with students and provided them with a clear rubric. And I know some ungrading instructors will build that rubric with students, so they have even more of an understanding of what it is that they’re working towards.” Another challenge Robin has with letter grades is how they turn education into something that is ranked. “In real life, after they complete college, students will go to work, get feedback on the work they do, and use that feedback to improve – that’s the way our whole world works. So why don’t we make sure that we’re aligning that with how we’re teaching here?”

Robin was happy with how his first foray into ungrading went. “I received positive feedback from students both during the course and at the end. In fact, I had one student tell me that she felt like she had never learned in school before, but now she felt like she was learning. She could focus on the content and not worry about meeting the instructor’s expectations in order to get the right grade.”

Even beyond improving student learning, Robin found that “the process of reviewing student assignments and giving them feedback was so much more enjoyable and productive than it has been for me in the past. Being able to simply focus in on the feedback, and not have to worry about how my feedback connected with a letter grade, wasn’t only freeing, but it was much better aligned with how I see effective education.” And students were excited to receive his feedback. “Students told me that in the past they have been anxious and worried about looking at their feedback, but now they were looking forward to it so that they could improve their next assignment.”

I asked Robin if he had spoken to any of his colleagues about ungrading. “Colleagues agree with me about the incongruity between letter grades and the work we’re trying to do as instructors. But they wonder: Will students be motivated? Will they be confused by the lack of grading? But the nice thing about ungrading is that there are many ways to implement it.” Although Robin cautions, implementing ungrading is more work for the students. “Students may be redoing an assignment instead of just moving on to the next one and reflecting on their experience and learning process. But I’ve never had such consistent attendance as I had this last semester, probably because the assignments were designed such that students needed to be in the classroom, engaging with the material and each other, in order to successfully complete them.”

I wondered what advice Robin might have for faculty wanting to try out some ungrading. “I’m really privileged because in my program, there are no multiple sections of classes and faculty are all working with the same cohort of students, so we don’t have the pressure for every course section to be similar. But I think there are some guiding principles that are helpful. First, be transparent. Talk with your students about what you’re doing and why, laying it out clearly for them and following through with your commitments to them.” Second, start small. “Try revising one or two assignments to be ungraded rather than your entire course.” And third, consider the time commitment. Set expectations on how often you meet with students and discuss feedback with them, as well as due dates for resubmitted assignment to help you manage your time.

What is the future of ungrading for Robin? “I have a hard time imagining myself not using it in the future. Next time I teach a letter grade course my plan is to ungrade it. If I can do it in a first semester course, I can do it anywhere else in the program. And I will continue to talk with my colleagues about if and where they might want to try ungrading out.” But will he change anything? “Yes. There were quite a few students at the end of the semester who still had to resubmit assignments, so I need to be clearer about the resubmission process to help students stay on track a bit better. And I want to find space for more individual meetings with students.”

In the end, Robin says he was surprised, but gratified, to see the shift in how students responded to assignment feedback. “I didn’t change the way I was giving feedback – audio feedback, focusing on positives – I just removed the grade and thus the pressure on students. The only difference was removing that letter grade.”

Camosun Story #71: Sonja

Sonja is a faculty member in the School of Business where she teaches Introduction to Human Resources (HR), Employment Law, Labour Relations, and HR Trends. Like many Camosun faculty, Sonja came to teaching after first working in her field. She began studying HR at the British Columbia Institute of Technology (BCIT) in her twenties when she finally felt ready to begin post-secondary studies, saying “BCIT was very different from a traditional university and opened my mind to higher education.” Sonja worked in HR departments in both the private and public sectors and eventually began to focus on labour relations. “My main focus was on building relationships between people and through my work began to realize that the how was what mattered: how we handle people and issues within organizations is more important than the what we have to do, and how we do it brings the focus back on the people in our organizations.”

In 2013 Sonja came to Camosun College into the sole labour relations position at the college. “My focus remained the same – on building relationships so the unions and management could effectively discuss and resolve issues long-term,” something she feels she succeeded at. Sonja has always enjoyed training people not familiar with human resources or labour relations and “became more interested in teaching others the how: how to approach people; how to deal with difficult issues; how to find creative solutions without getting personal. And over the years I realized, hey, I like this education thing.”

AS Sonja worked to complete the Provincial Instructor Diploma Program (PIDP) and the then Dean of the School of Business asked her to teach a class. She said yes and was terrified, but said “after teaching my first class, I knew I was where I was supposed to be and that I would be saying goodbye to the full-time HR side of my life and starting on a new career path. And I haven’t regretted that decision for a single day.”

I asked Sonja to tell me more about why she loves teaching. “I was always exhausted after training, but teaching does the opposite – it fills my bucket instead of emptying it.” She even loves some of the aspects of marking “because you get to see where students are at. I’m both terrified and excited when I’m marking, and always wonder if I am getting the message across.” But most of all Sonja enjoys how every semester is different. “Every semester is a project, because there are different students, meaning you’re building new relationships and connections, and the constant change in diversity within the classroom is a bonus for me. I like having to adjust how I’m explaining something and trying to make my courses more accessible.”

Sonja’s is passionate about making things more accessible for students. “My joy lies in making materials that are more easily accessed and used by multiple learners. Making sure we’re presenting materials in multiple ways, takes a lot of planning, but students really appreciate it.” But, as Sonja notes, it takes a village to provide those options for students. “In one semester I might have ten registered Centre for Accessible Learning (CAL) students in a class, but I might also have an additional five who have not registered with CAL but might need those supports – and every semester is different. So, building those relationships with the fabulous people in the Centre for Accessible Learning, the Office of Student Support, Counselling, and CETL is key. If I didn’t have all those pieces working all together, I wouldn’t be successful.”

As we talked, Sonja mentioned the pivot to online in 2020, and I asked her what impact the past few years have had on her teaching. “Having to fly by the seat of your pants made me more willing to try things and make mistakes and forced me to learn how to break the system and then repair it! We also were reminded that instructors are content experts in just one area that students are not, and students can help with technological issues because they’re so tech savvy! But it’s important to remember that we are all learning together.”

Sonja also carried forward many of the lessons she learned during that time, for example all the planning that needs to go into online teaching. “I just developed an asynchronous employment law class, which is going well because of the amount of work that went into the planning. I met with an instructional designer in CETL, and we walked through the process of organizing the course and decided on templates and videos. Every week is chunked with video playlists that are transcribed so all learners can access them, and there are case studies so students can focus on real life situations where they have to apply the theory that they’ve learned in previous courses. I incorporated everything that I learned during COVID. But it takes time, and I never feel I have enough.” She recommends that faculty use their Scheduled Development for planning and building online and blended courses, so you aren’t working on a course build off the side of your desk at the same time you are teaching.

Now that Sonja has been teaching for a few years, I wondered if she had any memories that stood out for her. “I love the student engagement around real-life problems, for example running our collective bargaining simulation in class or running a panel interview. Students get into their roles and ask great questions. It’s the practice before they go out into the world, which is what educational experiences should be. For the panel interview, they develop behavioral-based interview questions and perform that interview on video. For the bargaining simulation, they write their bargaining proposals (usually 3-4), which are graded, then exchange proposals and try to form a collective agreement. This process helps them understand how complicated it must be to bargain 100 proposals in several months.” Sonja also appreciates the diversity of students she has in the classroom. “Students learn from International students where perhaps unions are illegal in their country – hearing perspectives like those mean our domestic learners are getting a much richer experience.”

One course Sonja is teaching is HR Trends. “There’s no textbook for that class and we build the content together as a class. Students work towards presenting a symposium at the very end of the class and each student group presents for 45 minutes on an HR trend that they’ve been researching for the entire semester. The students are very creative with the assignments, which I love to see, but the course also piques their interest in different areas of HR meaning they get exposure to more than I might cover on my own.”

As always, my final question to Sonja was about what kind of advice she has for faculty just starting out at Camosun. “Use the supports that are out there! Ask your Chair right away who to contact in CETL, and who the contacts are for student support, counseling, etc. Remember you really can’t do your best work in a vacuum – build those relationships. And most of all, be kind to the people who support you, and be kind to yourself.”

Camosun Story #70: Melissa

Melissa is a faculty member who teaches both in the Computer Science and Communications departments at Camosun. I was very interested in talking to Melissa about her foray into ungrading, and she had a fantastic story to share. If you want to learn more about ungrading, see Becoming Unravelled: a reflection from Robin Fast, Educational Developer, CETL.

Melissa is an art school graduate who has her certificate in Applied Design from Kwantlen Polytechnic University, as well as a certificate in Industrial Design from Emily Carr (as well as many other credentials). Her work background is in product design (she designed shoes!) but over time, she sought a career shift into teaching, and in 2014, an opportunity came up at Camosun in the Communications Department and she jumped on board.

In 2015, Melissa embraced the opportunity to complete her Master’s degree in postsecondary curriculum and instruction from Simon Fraser University (SFU), and after its completion, began teaching at the University of Victoria (UVic) in Art Education in addition to teaching at Camosun. During COVID, Melissa experienced a reduced teaching load at Camosun. “I taught Digital Media 125 and 126 until the program was paused.” At UVic, her course load expanded to include Digital Art, Visual Design for Marketing, Advocacy and Persuasion and Design Thinking, which she found “was very much in alignment of everything I do.”

While teaching Design Thinking at UVic, Melissa really began to face challenges when grading a creative course. “Students would ask why I didn’t like their work or why they didn’t get an A, and I explained it was nothing to do with me not liking the work. We were looking at foundational skills, how we develop creativity, and how to marry it with the right technologies to get an outcome that addresses our client needs. There’s always been friction between the creative work and having to fit it in a rubric because creativity cannot be contained in a box. But students have to get a grade, so how can we find a way to understand how grading is going to happen?”

Then, fast forward to last year when Melissa applied to teach a Computer Science course in Design Thinking at Camosun. “Not in Art Education, but for computer science students, but still very much like my UVic course – trying to fit something organic and process-based into the confines of 13 weeks with a grade at the end.” Melissa already knew that there was going to be a friction with grades, but as she began to puzzle through how to address this, some of her colleagues told her about Ungrading: Why Rating Students Undermines Learning (and what to do instead) by Susan Blum. “Then after I read Robin Fast’s piece on ungrading I read the book. I couldn’t put it down – they were speaking my language.” Melissa also reflected on one of her SFU courses which was ungraded. “Experiencing that course was absolute freedom and marked a shift where I understood that the work I was doing in education was actually a creative pursuit. And discovering that alignment shifted my whole perspective on education.” Now Melissa began to see a way through her grading conundrum. “I spent my Scheduled Development putting together the design thinking class and setting it up as an ungraded course.”

Taking her guidance from all her reading, Melissa opted for what is known as a Zero, One, Two ungrading system. “Zero means the student work does not meet any of the outcomes, work given a One meets most outcomes, and Two meets all outcomes. But every assignment also has a reflection and feedback component.” Melissa wrote out her reasoning for her students to help them understand what she was doing and to address questions they might have, telling them she was considering where they would land after college because “in industry, you’re not going to be graded for anything.” But it was also about process design. “Thinking is about process, and you need to be wildly creative and stand behind your ideas. You have to fail and fail often to be successful, so grading a failure doesn’t work.” And after talking this through with her students, they were onboard and ready to try it.

Students also had the opportunity to engage in peer review and feedback, and needed to recognize the value of that feedback so it wasn’t just “good job.” “I sat down with each student twice during the term (once at mid-term and once at the end) as part of their self-assessment. I explained that I had to give a grade and wanted to know where they saw themselves. I was surprised that most of my students graded themselves with the same grade I would have given them.”

During those meetings, Melissa heard a lot about the student experience she would not have heard any other way. Some of the things students said:

Students noted how ungrading shifted how they applied skills in other classes.
Students learned not to overestimate their skill sets (recognizing they still have questions to ask and things to learn.)
If students put less time into the course because of competing priorities, they graded themselves lower as a reflection of that.
Students took ownership of their work, defending their work and did not ask Melissa what she wanted to see. They defended their work because they knew that that was encouraged.
Students felt that they were free to do things over and over again, which is what you do in design and in industry. It’s never a one and done – rarely do you finalize an outcome the first time around.

In addition to students seeing the value of ungrading, Melissa also found relief from the stress of grading work. “There was a freedom that I didn’t have to assign a letter grade to something, that I could leave it at a Zero, One, and Two. And since I always write feedback, it wasn’t like I had an extra load – it was just different.” Melissa discovered that we can do assessments differently. “At the end of the day, it’s not my experience, it’s their experience that is important. I was not the teacher, but worked shoulder to shoulder with my students, and they leaned on everybody for feedback, just like it happens out in industry.”

After so many positive outcomes, Melissa is ready to ungrade again. “Next, I’ll be teaching a user interface [and user experience] course in computer science, with the same students I’ve already taught. This course also relies on empathy, where we’re thinking about other people and their experiences, and if we can ask reflective questions of ourselves, we can ask better questions of our users.” As for revising the courses she has already ungraded, she said “I would still have the two meetings with students mid-term and at the end. I don’t know how I could fit in more, but I found those meetings to be important to giving students space to talk about what they need.” But Melissa wants to explore how D2L can support more flexibility in how it presents grades and feedback to students to reduce confusion and keep things aligned with her ungrading.

Melissa also asked her Computer Concepts course students how they might envision that course as being ungraded. “I asked them what they would like to see and how we could make a course that isn’t particularly creative more engaging. Having the students chime in on that, even though they won’t be able to experience it, was valuable and if I teach that course again I will spend time reworking it into an ungrading format.”

I was curious if Melissa has talked with colleagues about her ungrading, and she noted that she and her fellow computer science instructors have had some very fruitful conversations about pedagogy. “We need to talk about different ways of doing things and the challenges we face trying new things. And because we are teaching the same students it was interesting to compare experiences and connect them back to pedagogy.

Melissa wrapped up our conversation by saying “ungrading had been rolling around in my head for a while, but I wasn’t ready to try it. But this year after talking to colleagues and reading Robin’s post, I finally felt safe and confident to give it a shot. Because it’s been so positive, I am willing to try again and do even better next time. And to my Camosun colleagues, those I’ve met and those I haven’t met, if you’re thinking about trying something new like ungrading, just give it a try!”

Camosun Story #69: Tim

Over the past few months, CETL educational developers have been working with faculty across the college exploring the advantages and disadvantages of Generative Artificial Intelligence (GenAI) in teaching and learning. As we talked to more and more faculty, we discovered several who were already working GenAI into their assessments and talking about its implications with their students and I wanted to share some of their stories with you. So here is the first of these interviews focused on using GenAI in the classroom with Tim, a full-time Instructor in the School of Business at Camosun who teaches everything from International Management to Marketing Research to Workplace Professionalism.

When I asked Tim how he is integrating GenAI into his teaching, he told me “I’d been teaching about AI for the last ten years or so when it became apparent that something like GenAI was imminent. Up until recently, I’ve taught it in a very general way and stayed abreast of its development. But with the rise of ChatGPT over the past year, I was asked, along with three other Instructors in the School of Business, if I would be willing to put some Professional Development time into figuring out what a good response to AI might be. We were starting to see people misusing it from an academic honesty perspective.”

Tim spent quite a bit of time over summer 2023 keeping an eye on the various AIs releases (at one point there were about a dozen new English language AIs released every day of the week) and by the end of August, he had built a list categorizing about 80 in an Excel sheet that anyone can access.

As Tim explored, he concluded that “It’s a mistake to be afraid of AI. What I tell students, is: You’ve been told that AI is coming for your job. It’s not. Somebody who knows how to use AI is coming for your job. That means you had better get out ahead of the curve and learn how to use it effectively.”

Tim explained that his approach is to turn artificial intelligence into a Research Assistant. “When I went to college and grad school, the Internet as we know it didn’t exist. Instead, we spent time going to the library, digging through card catalogs, and writing notes on cue cards. Took forever. The Internet changed all that. But while it’s become easy to find information, it’s hard to sift through because there’s so much out there. I think AI is most useful in an academic world as a Research Assistant because it can find information and put ideas together for you in minutes rather than in hours or more. That said, we still have to teach students how to determine what information is valid.”

In other words, Tim encourages students to use GenAI tools to find ideas but to personally review the sources and websites where the ideas come from. “You have to be careful because AIs sometimes make things up. For example, I asked an AI tool to create a timeline of Camosun College history, and it did in two minutes. Beautifully presented. All the key events were there, but they were placed in the wrong years, and some were out by ten or more years. The AI had done the research, found the events, but when it couldn’t figure out when these events happened relevant to each other, it made things up and presented them as fact. If I didn’t know Camosun’s history, I’d have believed it.” Lesson learned: “Use AI to do the initial research and collect basic information, but then go dig and make sure that the information was used correctly.”

I wondered how Tim supports with students as they work with AI tools in class and for assessments, and aside from warning them about plagiarism and checking original sources, he works with them to ensure they understand what they are presenting (in Tim’s classes, students present their papers live). “I come from government where if the Minister of Advanced Education has a question in the middle of your presentation, she doesn’t wait until the end to ask. So, to replicate real-world experiences, I interrupt students in the middle of their presentations and pepper them with questions to make sure they understand what they are presenting. Demonstrating comprehension is critically important. It’s also important they understand that while AI will do the writing for them, if fail to develop their ability to write, they will harm their professional and personal development.” “In a very real sense, learning to write is learning to think.”

Tim also teaches his students how to use various AI tools in his 400-level class. “I teach them how to use ChatGPT and the one built into Bing which is the easiest to use, as well as how to get the tool to show you the original sources and provide APA citations.” “In my 400-level course, student teams do an hour-long group-presentation on a particular topic each week. I give them a Backgrounder on their topic, and their job is to boil it down to something that can be explained in an hour to people who know nothing about it. For example, for a recent presentation on Fake News, I had the student team use the Gamma AI tool to build a PowerPoint-like website. It does the research, but also allows you to edit the results.” Tim sees Gamma AI and other GenAI tools as the next step up from the Internet and says, “If we don’t get on board and learn how to use them, we will be left behind by those who do.”

In his lower-level classes, Tim’s approach to students using AI is a bit different. “In the Market Research class students take after completing Intro level Statistics, AI can’t really help. Student teams conduct Primary Research, interviewing real clients from the community, design a survey, obtain ethics approval, collect data, and analyze it using Excel. Then we do Boardroom Simulations in the last two weeks of class where they present their Findings, Conclusions, the Options, and Recommendations to the Board, of which I am the Chair. It’s great fun!”

In Tim’s Workplace Professionalism course, “students complete a series of short presentations on various topics, and AI can be very helpful in conducting secondary research. I check their comprehension in real-time by asking questions during their presentations. I think in the future academic research skills are likely to change much as they did when we learned to use the Internet. This means we have to focus on comprehension and application.”

When I asked how students are reacting to AI, Tim said “They’re not afraid of it at all. They live on their screens, and this is just another way of getting something done. The industrious ones will use AI to build a framework and then they will do the deep dive themselves because they’re curious. The ones who are looking for shortcuts will not do the deep dive and just pretend they understand. That’s why it’s on us to check for comprehension.”

I wondered how Tim’s colleagues have been reacting to all of this. “It depends on what you’re teaching. If I was still teaching Statistics, AI wouldn’t bother me at all because there are already thousands of videos online students can watch until they understand the concepts. It’s when students must engage in research that it becomes dangerous. In fact, some of my colleagues are playing with the idea of accepting only peer-reviewed sources because it is more challenging for AI to work behind paywalls (although there are ways around this).”

As we reached the end of our conversation, I asked Tim what is in the future for GenAI and his classes, and he indicated he would still be teaching GenAI tools to his 400-level courses but said “we’ll see when I review their final papers this term whether I will have to begin checking for comprehension even more now.”

As for GenAI itself, Tim says “It’s not clear to me where AI is going to end up. On November 1, 50 countries (including Canada) – countries who recognize that AI has unintended consequences for economies – met at Bletchley Park and signed a declaration about how to regulate AI going forward. But regulations or not, we’re rapidly reaching the stage where you either use GenAI or get replaced by someone who knows how to use it. That’s why I’m teaching it.”

Camosun Story #68: Arloene

Arloene has been a faculty member in the Psychology department at Camosun College for 10 years, and this last spring was a recipient of a Camosun College Teacher Recognition Award.

Arloene reflected that if someone had told her 20 years ago that she would be here today, an instructor in the classroom, she would not have believed it. In fact, she twice turned down requests to teach, but when she received a third request, she figured something must be going on. “I had worked as a TA when I was in university, but at that time, teaching was just a means to an end.” This time, once Arloene got into the classroom, she was hooked.

A few years later, a friend of Arloene’s mentioned that there was an opportunity to teach for Camosun through the South Island Partnership (SIP), and she decided to give it a try. “I felt so out of my element because I had never been trained to teach, but here I was delivering curriculum. It was terrifying but gratifying at the same time.” When she finished her term, she thought that would be the end. “It was too much work, but at the same time, it was fun. I was still working professionally as a therapist, but once I started teaching one course, then another, I ended up shifting to teaching full time.” Now Arloene is excited for the beginning of every new term. “I see teaching as not that different from when I worked as a therapist, because it’s about growth and helping students to feel inspired.”

Today Arloene no longer teaches in the SIP program, but has continued at Camosun in the Psychology Department, teaching Counseling, Interpersonal Skills, and Developmental Psychology courses, among others.

I asked Arloene what she likes most about being in the classroom, and she said for her, it isn’t the teaching, but “the connections, the relationships, and getting to know people. And it’s the little hallway chats, running into students in the cafeteria, and just checking in hearing their excitement and their questions and their stories – I love the stories.”

But knowing that for a period of time we lost access to those hallway connection, I asked Arloene about the impact of the past three years on her teaching. “It’s so funny because that first semester back in the classroom, I had students saying, oh, that’s what you looked like! While we were online, we lost those conversations and connections and the support that as humans we all need. I know some students enjoyed the online experience because of how it might have fit into their lives, but for me, the enriching parts of teaching are those connections.” But Arloene has brought some of what she learned and used while she taught online into her teaching today. “I’ve always done writing exercises and reflection journals, and those became especially useful online because those were their stories. They were personal, and an essential piece to getting to know my students. I also started using online discussion groups and today have more discussion groups in-person, but the discussions are less content-based than they might have been before.”

I was sure that Arloene would have many memories of her past students and their experiences, and indeed she did. “In one my SIP classes we had a student with a lot of anxiety. But one of the requirements was doing an in-class presentation, and she did not want to do it. I am always gentle with requirements and honour that people have different ways of being and learning so try to provide alternatives. However, I’ve also feel that it’s good to challenge yourself. So, we worked with this student, provided support, and in the end, they gave an amazing presentation. It was fantastic to see someone go from self-doubt to challenging themselves and being successful. All we did was give the student a gentle nudge, provide support, and give them the opportunity to do their best.”

Arloene had one more memory to share about the classroom community she values so much. “I had a student with severe epilepsy who often in class would have a seizure. It was a class of 40, and we had a plan of what to do if she had an episode in class. Those students worked together and supported her – it was such a community where everyone came together, and she was able to complete the class.”

As we moved towards the end of our conversation, I asked Arloene what advice she might have for new faculty coming to Camosun. “I would really encourage new instructors not to lose sight of what excites them. It’s easy to worry about the curriculum and the learning outcomes and forget about what sparks us. I know for myself there’s been a few times I was more concerned about outcomes than the excitement of the content.”

I was curious how Arloene keeps that spark going herself during those times when there is so much content to cover you lose track of the engagement. “Sometimes when I’m talking in class, I tune out and go on autopilot because I’ve said this thing many times over the years. That’s my little red flag to move away from talking too much, to having more opportunity for dialogue and hearing different opinions and perspectives.”

I appreciated Arloene sharing that, because one of the things we wonder in our Centre, with each other and with other faculty is, just what is our role these days as instructors? “That’s tricky because there’s so much content students need to learn, how do we help them not get overwhelmed or lose that foundation of critical thinking,” how do we help students navigate their way through all that information? Arloene tries to give her students opportunities to explore what is important to them which in turn “ignites interest from others because it may open up something they hadn’t thought about before that may be personally relevant.”

To conclude, Arloene reflected on her role as an educator: “I continue to be open to growth and the opportunities that life presents, particularly as aligned with my values. I hope that this affords me the opportunity to be a model for students to choose a meaningful life while being open to new directions.”

Camosun Story #64: Beth

Beth is an instructor in the English Language Development (ELD) department. She has been teaching at Camosun since 2014, and this term she is back in the classroom after serving as a co-chair for the Basic English as a Second Language (BESL) program, teaching ELD 052 (a reading and writing class) and ELD 054 (a listening and speaking class.)

Beth came to ESL teaching in a roundabout way, first going to the University of Victoria (UVic), then Vancouver Island University (VIU) (Malaspina at the time), then graduating from Simon Fraser University (SFU) with a degree in Contemporary Arts. But, she says, “throughout my post-secondary journey, I was involved in the campus community radio scene. I had several radio shows at several different universities, first at UVic and then SFU where I helped community groups put together their shows and taught them how to use the gear and how to put together a basic show. Because several of these were non-English programming shows, there was a lot of English language teaching going on at the same time. “

After graduation, Beth was living in Vancouver struggling to make ends meet, so decided to look elsewhere for work. “I had a friend who was teaching in Japan, and they had a space available at their school, so, I went to Japan and taught English. My original plan was to go for just one year, but I stayed for seven because I loved it so much.” While Beth was working in Japan, she was also completing, by distance, the Master of Teaching English as a Second Foreign Language through the University of Birmingham. Beth returned to Canada in 2012 where she cobbled together bits of work around Victoria for a few years building experience and credentials, until she was hired at Camosun.

I had to ask Beth if she found that all her radio experience has helped in her teaching life. “When you’re hosting by yourself, you are doing multiple tasks at the same time, not multitasking, but managing many things all happening at the same time. You have to always be one step ahead, your plans ready and available. This really helped during my Master’s program where the students would get together and run webinars – it was a great group of people, some of whom I’ve never met in person, only online. Running webinars was like producing a radio show because you have to watch the chat, watch the video, make sure people have access to files, and make sure that you stay on time. You also learn flexibility because when things don’t go as planned, you can’t give up, you have to shift and go to a backup plan.” Kind of like teaching online during the pandemic, which I will come to shortly.

Beth told me what she enjoys most about teaching is “helping students realize their potential. “That’s the thing about language: it’s so exciting when you’re finally able to communicate a basic message in another language whether it’s listening and speaking or reading and writing and everything in between. Improving your English, especially for new immigrants, opens more employment, more education, and changes your confidence level. And at Camosun, we can see where students go, whether they take other programs at the college or at another university. I love that I am part of the School of Access – we’re providing access to a million different things.”

As has been my eternal question since I started these interviews in 2021, I asked Beth about the impact the last three years on her teaching and her students. “The past two years and eight months, I was co-chair of ELD so I wasn’t teaching as much as I am currently. I taught ELD 062 and 064 online during the lockdown in the summer of 2020, did some subbing later, taught for a couple of weeks in fall 2022 until we got an instructor. But I’ve always used a lot of technology in my classes, including D2L, so, I found it relatively easy to teach online and it didn’t seem too much of a shift to being remote. But what it confirmed to me was both the good things I was already doing, and the things that I needed to tweak. And it reminded me how important it is to take the time to organize things.”

Beth also noted how much of a toll the last three years have had on students. “Students have had to (and continue to have to) manage tiredness, confusion, uncertainty, on top of having to study. Instructors need to be a more flexible in terms of how they’re doing assignments, because if we continue to do things the way it used to be students are not going to be successful. We need to experiment more and explore alternative ways of assessment. In BESL, we use outcomes, and we need to look at different ways for satisfying each outcome, not just a paper and pencil test for example.” Beth is concerned about the complexity of student life today. “Students are stretched in all sorts of ways. They are working, have families, they are studying, and if they get COVID they may be away for a significant amount of time. And instructors have to support students as well as keep things moving, deliver effective lessons, get feedback to them as quickly as possible, as well as manage their own health and sanity.” These days, Beth noted, we seem to have to do more with less which means changing expectations and mindsets in our new reality.

I asked Beth if she had any memories from her teaching that stood out for her. “For me, it’s those tiny moments that are the most meaningful for me, like seeing the moment a student has understood a concept – when it clicks.” But she did have a couple of specific memories. “I taught English in a junior high in Japan for seven years, and when I left to return to Canada, my colleagues told my students, some of whom I had taught for 3 years, that I was leaving Japan. My students told me about the impact I had had on them. They said I helped them understand that speaking in another language with other people was fun and not scary, difficult but achievable.” And this term, Beth is using an Open Textbook in her class and discovering the importance of understanding student expectations. “Most of them want a hard copy book. They don’t want to be bothered with printing something or with having to read on a screen. But I didn’t have enough time to arrange for printed copies of the text before I started teaching the class. I will need to do a bit more planning which sections of the text I will use next time so there can be print copies and thinking about the difference in how your brain processes information through reading on-screen versus reading on paper. Maybe that’ll be my next PHD.”

Knowing that Beth served as co-chair for almost three years, I was curious about what advice she would give new faculty members coming into ELD. “Camosun’s ELD programs are unique for a few reasons. We have long semesters, and the curriculum and outcomes are loosely based on the Canadian Language Benchmarks, which is unusual in BC. So, becoming familiar with that is important. But at Camosun there are so many great people who are willing and able to help you. Our Centre for Excellence in Teaching and Learning, the ELD faculty, we all help each other. Just ask questions, reach out for help, but have patience because it can take time for people to respond if they are busy. And remember that teaching can be overwhelming for both new faculty and faculty who have been here for a long time. It’s not easy even after you’ve been doing it for a long time.”

Beth is always thinking ahead in her teaching and noted how fast things have been changing in recent years, for example Open Education, ungrading, and alternative assessments. “I’m not doing as much I want to yet because it takes planning and consideration around how it will fit with the course content, but I’m integrating more of these than I had before. We also have to keep our students and their needs in mind. For English language students, it’s not just about conversation, it’s about communication of all kinds. Some students need to use Whatsapp to communicate with their bosses or have to submit their hours by PDF – they need to be able to use many different tools and engaging with them in class provides direct application for them. It’s about more than just teaching language now.”

Camosun Story #63: Tony

Tony is a faculty member in the English Language Development (ELD) program and another one of our amazing Camosun instructors to receive a Teacher Recognition award this year.

Tony didn’t start out wanting to teach English. “I’ve always been interested in languages, and first completed a degree in Spanish literature intending to become a Spanish teacher. But when I finished, I thought my chances of teaching English in Montreal would be better than teaching Spanish. So, I completed a degree in English. Then I thought I would teach English somewhere in Latin America, but I ended up in Asia instead.” After teaching in Montreal and Korea, Tony came to Victoria and taught at UVic for two or three years before coming to Camosun where he been for 16 years. At Camosun, Tony mostly teaches the lower level ELD courses “and one thing that I’m teaching now is English support for the Health Care Assistant program in Health and Human Services.”

I asked Tony what he enjoys most about teaching. “When one of my students becomes gainfully employed after completing our program or has been accepted into a program at a college or university, knowing that I had something to do with that is rewarding, although we often don’t hear about those successes. But knowing that someone’s English has improved and they’re able to participate more in society is encouraging because for a lot of people, it can be frustrating when you don’t know the language.” And, like many of his colleagues, Tony also finds having the world in his classroom exciting. “We have a fair mix of students from all over the world in our classes right now, which is what I signed up for.”

When I asked Tony what impact the last three years had on him as an instructor, he told me “I was wrapping up my doctorate the first year of COVID, and relieved that it was out of the way. But the next hurdle was adjusting to teaching online. Fortunately, through the English Teachers Association (Teaching English to Speakers of Other Languages, TESOL) in the US I was able to access a six-month online course about designing English language courses, which was a huge help for me. When I started teaching online, I noticed immediately that all those things you would normally do in the classroom you just can’t do online. I remember from those workshops the advice to sit down to consider your course outcomes and design your lessons and assessment around those. Then consider how can the online environment help you meet your outcomes, rather than wondering what I’ve always done is not working. The course was eye-opening and took me back to the basics, rethink the objectives asking, what am I trying to teach? What do I expect them to learn?” Tony has embraced backward syllabus design. “You start with the outcomes and work your way backwards: I felt I didn’t have a choice in the online environment, but I’m a backward design person now.

Tony discovered there were advantages to the online environment. “There are so many things you can do online that you can’t do on paper. Like adding videos – students love videos in their classes. I would make a video of myself explaining how to write a compare-contrast paragraph and think, no one’s going to watch this, but everyone watched it. I found the whole experience to be transformative. My fear last year was that we were going to take the great leap backward and put aside the COVID experience as a bad dream. But there were so many good things we can take from that experience, and I feel that I’m a better teacher now. I realize now how much easier it is to be organized when I use D2L; I never realized before how much that organization can empower students with learning difficulties. And for me, using tools like Teams and Zoom, I don’t have to run back and forth between campuses for meetings, I don’t carry books home anymore, and I can work pretty much anywhere.”

Tony also had some thoughts about what his program should be considering post-COVID, which I think applies to all programs at the college. “Students will encounter online courses at some point, and we in ELD need to prepare them for when they go to other institutions. For example, we need some digital course outcomes in our courses, help them with using computers, using online search engines, etc. And because so many resources are online now, we need to teach students how to use them.”

I then asked Tony to look back over his teaching years to see if any memories stood out to him. What he told me was unexpected, but really shows how we as teachers, and how we teach, can change with time and understanding. “There’s been a transformation over the past many years from making students learn all the grammar rules before using a language to supporting students to actually use the language – not hoping that by learning grammar students will suddenly be able to communicate accurately. About 12 years ago I decided, I am going to lick this issue of articles in English. I hammered the rules into the students believing they would stop making mistakes. We did lots of exercises, quizzes, routines, and then one day I said, here are some pictures of how to pot a plant. They’re mixed up. With your partner, rearrange them into the correct order, and then I want you to write a paragraph on how to pot a plant. And when I collected them, not one of the paragraphs had articles in it, after all those exercises and all those tests. I realized that just because I taught articles, did not mean my students were able to use them. We, as teachers, have to understand that it might take years for some students to acquire that ability.”

In addition, Tony spoke to some of the interactions he has had with students over the year. “I try to find value in every student in the class and to see everyone as an individual, because I think respect in the classroom is very important. I remember when I started teaching 25 years ago, I was concerned about classroom management and discipline, how was I going to get through two hours of teaching, and will they like me. But of course, those concerns have changed over time. Now I believe that with a good plan and respect for your students, you will have a managed classroom. I don’t know when that changed for me – it was probably a very gradual process.”

I wondered what advice Tony would give a new faculty member coming in to teach ELD at Camosun. “Make a good impression because you never know what will happen in future. Make an effort to learn the ‘culture,’ of the department, or at least learn the conventions of the department before you break them. And when you do break them, give a principled reason for doing so. Understand what technology is available to them at the college and take advantage of professional development opportunities as well. We are so lucky to have so many opportunities available for development, and people should take advantage of them.”

Tony also had some words about valuing the many approaches to teaching at the college and encourages new faculty to “bring in the experience and wisdom you have gained from where you’ve come and continue to maintain ties with people in other institutions. We need to know what else is going on out there to keep us all fresh. And we need to embrace the different ways we teach and support each other’s autonomy in the classroom” and may I also add, take the time to learn from each other.

Camosun Story #62: Pei Mei

Pei Mei is an instructor in the English Language Development (ELD) program and has been teaching at Camosun since 1993 at the former Carey Road campus. She was also one of 28 faculty members to receive a Teacher Recognition award this year.

I asked Pei Mei about her journey to becoming an ELD instructor. “I came from Singapore and, with my dad’s guidance, decided to become trained as an elementary school teacher.” After two years of training, Pei Mei says, “some of my fellow students and I talked about going overseas to get a university education and we promised each other one we would ask our parents. I did some research on costs, and surprisingly, despite being middle income earners, my parents said “yes”. I decided to come to Canada, to UVic, where I completed an English and Linguistics degree.” Pei Mei then took a break from school, but she wanted to stay in Canada. “I wanted to get my feet into teaching, but teaching alone would not get me permanent residency.” So, while Pei Mei taught at Camosun, she also enrolled in the Culinary Arts program and, after 18 months, became a chef. Acquiring this status did the trick to obtaining PR. Ten years later, Pei Mei decided to go back to school, completing her Master of Education, Curriculum and Instruction in 2006, and since then has been at Camosun, both teaching and serving in the role of co-Chair of ELD. 30 years after coming to Canada, Pei Mei (like many of us) wonders where the time has gone. “You get into the groove of your work and time just goes on.”

I asked Pei Mei what she enjoys about teaching English as a second, or additional, language. “I’ve met thousands of students and I’ve heard so many stories. Mostly they’re similar stories – they’ve come here for a better life, either by choice or not. But even if many of the circumstances are similar, the personal stories are different. I’ve also met a lot of fascinating people at the college, with my coworkers at the top of that list.”

Of course, the last three years threw a wrench into Pei Mei’s teaching world, as it did for so many. “When everything shut down, it threw us into panic mode, and I think I was the least tech savvy of everyone. Teaching online for me seemed like a huge stretch, and it took me a very long time in comparison to my coworkers to learn how to do it. I felt very sorry for my students who were in my class at the time we moved online. Thankfully, we had people in the department who were very adept at technical things, and while I couldn’t always understand what they were talking about, I had to learn and got individual tutoring from my coworkers – not that any of them could afford the time.” Essentially, for me it was learn and understand later! Pei Mei was one of four or five ELD instructors who chose to work from campus during the shutdown. “We had our own offices so keeping our distance from one another was easy. We had to get cameras, learn how to use the Elmo, learn to use Collaborate. We had to help the students learn how to get online – it was frenetic! But we got through that first day (yes, that was just day one.)” Pei Mei and her fellow faculty looked out for one another during that time. “It was such a supportive environment that we came to depend on it. We knew that if we got into trouble, we would be there to help each other. During a time where outside the college walls things were crazy, we found a sense of collegial peace and comfort working here in our little cohort.”

Supporting students in their learning was another matter. “In ELD, our students are not native English speakers but require learning it to go on to better their lives or to go on College courses. In a physical classroom, you can see right away when they are struggling, and you can tangibly help them. But when you’re online, all you can depend on are words. It was extremely challenging, because while we sent students documents about what to do, it was difficult for them to grasp the meaning when it was just words. A lot of our students are more visual learners, more tactile learners. They need to see, they need to observe, try to do it, and even then, often still need more instruction. All of this took up class time, so at best we could maybe get through half of the lesson plan. When we finally came back to face-to-face classes, I realized I needed to continue to be clearer with my instructions and more of a “hands-on” approach. Online, everything slowed down because of the challenges with the technology, but I picked up the pace when they finally came back to class. I noticed they struggled still with learning at a ‘faster’ pace. So, I had to slow down the pace to make sure everyone was together. I also had to work to catch the attention of the younger students because once they lose attention their learning stops, although that didn’t help the people who were slightly older and the more motivated ones. I needed to learn to balance the two groups of learners, and that was not easy.”

Today things have settled down for Pei Mei and her students. “There has been enough time for students to adjust back to normal expectations.” She is, however, carrying forward some of the things she learned to do during the pandemic. “I am putting more tests back online because students have mentioned that they like seeing the scores right away even though I prefer to have students writing on paper as it allows me to more easily see where they are strong or where they need more help. With ELD students, hand-written exercises and tests help us to gauge each student’s ability to use English script. That said for this Scheduled Development period I have loaded quite a few of the tests into D2L – but I am keeping a balance of both online and paper tests.”

I asked Pei Mei if there were any memories over her past 30 years of teaching that stand out to her. “Because I am an immigrant myself, my experiences are similar to those of my students. I started off as an international student, so I have that experience as well. And I believe that because of these experiences, I am able to connect with my students and understand them a little more. I don’t necessarily talk about myself, but I talk about the struggles of immigrants. I think that helps them see a way forward from the point of where they’re at. I try to provide guidance to them because often they are on their own, like I was when I came to Canada. Even though English is my native language, I still wish I had had someone to guide me back then because things were very different from what I was used to. So, if I have an opportunity to help an immigrant who needs guidance or directions, I step in. I feel very fortunate as an instructor to be able to share a similar perspective with them.”

For my last question to Pei Mei, I asked what kind of advice she would give to a new faculty member coming to teach in ELD. “Have patience. Listen to the students. If they want to tell you a story, listen to that story. I think in our society, we’re very quick to give advice without listening to the details, without truly understanding what is being relayed. With students, I try to be as patient as I can, especially with people who have gone through a tough time, people who did not choose to leave their country in the middle of the night but had to. And if you don’t understand, say you don’t understand, there’s nothing wrong with that. Nothing is more important than listening to somebody to give them the space to speak. I believe that we aren’t just here to teach them English, but also to help them survive here. Yes, we need to help them understand what it means to be a student in our Western educational system, but we also need to accept them as they are and to try and help them move on.”

As we wrapped up our conversation, Pei Mei had some final thoughts for me. “When I received the Teacher Recognition award, I felt a bit guilty because it’s not for innovative teaching – there’s nothing new to what I do. Teaching gives me the opportunity to work with students, to help them, to meet them at their level, and to move them forward. I’m just thankful for the opportunity to be able to help them. For me as an instructor, that’s the bottom line. It’s not solely about the curriculum; it’s also about them individually. I’m very thankful for the student who nominated me even though I don’t think I deserve it. But I have experiences I can share with the students, and it’s up to them whether they want to learn from them. In the end, it’s about just being honest and real with your students.” When they ‘get it’, you’ll know because that’s when the light shines bright.